Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and / or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note :
- PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly .
- We will never request your bank account information at any stage of the hiring process.
- We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com
Our Company : PharmaCord is a leading provider in specialty drug patient support services. We are committed to enhancing the patient experience on therapy by providing them with compassionate support throughout their journey to better health.
We accomplish this through our world class technology and our talented team of benefit specialists, nurses, pharmacists, case managers, data scientists, pharmacy techs, program managers, and other incredibly talented team members. We are PharmaCord, a purpose-driven organization on a rapid growth journey. For additional information about our Company, visit our careers page at www.pharmacord.com / careers
Our Team : Our teams at PharmaCord are highly motivated and passionate for providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment.
A typical day in the life of a Commercial Insights Analyst will include the following :
The responsibilities include, but are not limited to the following :
Provides analytical support through the analysis and interpretation of dataProvides analytical support for multiple projects simultaneously, establishes timelines, and coordinates with internal and external resourcesBuilds positive, long lasting, rapport with defined set of strategic clientsParticipate in strategic client conference calls related to open case reports, training needs, complex account customizations and / or escalated issuesDevelops, prepares and analyzes reports for management review, and presents to various levels of managementProvides industry or company knowledge and expertise as appropriateIdentifies opportunities for improvement as it relates to exceeding key performance indicators and program enhancements, consulting with the PharmaCord leadership team as neededWorks cross-functionally to achieve long term solutions to strategic client and issues or requestsSometimes travels onsite to visit assigned strategic clients and partnersThis job might be for you if (must have requirements of the role) :
The candidate must possess the following personal attributes :
Exceptional client service skillsAbility to execute and prioritize a large number of tasks in a fast-paced environmentStrong sense of urgencySelf-starter / critical thinkerSelf-accountableProfessional, effective, and clear communication skills (written and oral)Strong conflict resolution skillsCommitment to honesty and integrityExtreme multi-tasking skillsProficient computer skillsAdaptability to changePersonal initiative and commitment to team and organizational goalsAbility to work effectively within a teamA positive attitude!Requirements :
4-year Bachelor's Degree in Business Administration, Finance or a related field is requiredSQL experience a plusTechnically savvy with excellent troubleshooting and analytical skillsProficient in Microsoft Office applications, specifically Excel, PowerPoint, and WordExperience working in healthcare, whether it be medical billing, coding, administration, etc. is preferredExperience building and managing relationships, including interacting with all levels of management (both internally and client-facing)We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after trips per month (valued at $678.60 per year)Physical Demands & Work Environment :
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.Although very minimal, flexibility to travel as needed is preferred.This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.Due to investment in program specific training, candidates are expected to maintain role for a minimum of 6 months, or within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.Once you land this position, you'll get to enjoy :
Our Benefits & Perks
Company paid Short-term Disability (STD)Increased competitive 401(k) company match up to 4%Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employeesWellness discounts of up to $260 per year for participation in wellness program
Annual HSA employer contributionCompany paid and voluntary Life Insurance optionsVoluntary Life, AD&D and Long-Term Disability InsurancesPaid Parental Leave of AbsenceWellness and Employee Assistance ProgramsPTO benefits, flex days and paid holidaysEmployee Referral ProgramAmbassador ProgramTuition reimbursement program up to $5,000 per yearCompetitive Compensation & Flexible Working
Competitive starting pay ratesToll reimbursement program (valued at $678.60 per year)A Career You'll Love
Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021Work for a company that values diversity and makes deliberate efforts to create in inclusive workplaceOpportunities for advancement with a company that supports personal and professional growthA challenging, stimulating work environment that encourages new ideasExposure to many learning and development opportunitiesPlaying a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experienceOur new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
At PharmaCord, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.
Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!