Operations Manager
S&K Building Services is growing fast and is in search of an Operations Manager to join the team. As a member of the operations team, you will find yourself contributing in a significant way to the success of the business through leadership and working collaboratively with the Branch Manager by supporting branch functionality.
This position will support Award Window Cleaning, an S&K acquired company.
Award Window Cleaning | 800 Lafayette Ave NE, Grant Rapids, MI 49503
What You'll Do
- Manage daily operations including scheduling and distribution of work orders.
- Continually supervise, train, develop, and motivate employees.
- Ensure accurate branch functionality and certifications.
- Maintain and enforce thorough and current knowledge of all applicable federal, state, and local regulations.
- Ensure a clean and safe environment that meets health & safety standards as set by the company as well as local rules and regulations. This includes ongoing adherence to critical safety protocols, performing and reviewing job hazard analysis, pre-work checklists, jobsite safety inspections, and equipment checks at worksites.
- Purchase necessary job site materials, plan inventory, and ensure warehouse efficiency.
- Plan and coordinate repairs of branch equipment in a timely manner.
- Collaborate and share insights with other S&K branches.
- Contribute to a positive culture and environment that breeds loyalty and offers opportunity for growth within the organization in order to retain and attract high level performers.
- Contribute towards the achievement of the company's strategy.
Who You Are
2-5 years in a supervisory or management role in Field Services or similarValid driver's licenseAvailable to work occasional evenings and weekendsKnowledge of organizational effectiveness and operations managementAbility to work well in a team environmentAdaptability to change and continuous improvementDemonstrate a high level of time-management skillsExcellent interpersonal and communication skillsCritical thinker and problem-solving skillsAdhere to high ethical standardsReside in the Grand Rapids, Michigan areaNice To Have
Proficiency in Microsoft OfficeProficiency in Customer Factor, or similar CRMUnderstanding of customer service principles and practicesWhat We Offer
Competitive Base Salary of up to $70kWeekly PayHealth Care Plan (Medical, Dental & Vision) - Benefits effective the 1st of the month following 30 days of employmentRetirement Plan (401k with a Company Match)Paid Time Off & Paid HolidaysTraining & Development