Bilingual Customer Service Representative

A company is looking for a Bilingual Customer Service Representative.

Key Responsibilities

Receive and respond to customer inquiries regarding orders, product information, and technical support

Resolve customer issues by identifying root causes and utilizing available resources

Maintain knowledge of products and services while accurately recording customer interactions

Required Qualifications

High School Diploma

Basic customer service and phone handling experience

Familiarity with basic computer applications

Ability to adapt in a demanding environment with shifting priorities

Commitment to maintaining confidentiality and professionalism