Case Manager Supervisor

Job Description

Job Description

The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and / or other sponsors in the United States. We want all children we support to move forward with their lives and thrive.

About the Role

The Case Manager Supervisor oversees the case managers to ensure the timely and safe reunification of the unaccompanied children in the program.

What You’ll Do

• Directly supervises case managers in the UC program
• Ensures that case managers are in compliance with all mandates as required by ORR.
• Works closely with Lead Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24.
• Provides weekly supervision to the case managers.
• Review all cases before they are submitted to ORR for release
• Facilitates team meetings and trainings
• Completes ORR reports and tracking grids on a weekly basis

Completes All Case Management Requirements for Children on Caseload :

Your Qualifications

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

Yes

Work Environment : Office

Position Type / Expected Hours of Work : This is a full-time position. Days and hours of work are Monday through Friday 9am- 5pm or 10am-6pm (4 days in office, 1 day remote) including assigned weekend coverage during the month (remote). After hours availability for case management needs support / follow up as necessary. The office is located in Bronx, NY.

Additional Requirements :

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.