Senior Technical WriterMARS Solutions Group • Milwaukee, WI, US

Senior Technical Writer

MARS Solutions Group • Milwaukee, WI, US

18 hours ago

Job type

Temporary

Job description

Business Analyst / Consultant III – Senior Technical writer

Location : Madison, WI (100% Remote – Must be WI local or willing to relocate)

Duration : 9+ Months Contract (Possible Extension)

Interview Process : Online Meeting Interviews

Base pay range : $29.00 / hr

Overview

The Wisconsin Client is seeking an experienced Business Analyst / Technical writer to support its Bureau of Correctional Enterprises (BCE) — the prison industries division utilizing Oracle NetSuite ERP for manufacturing and ecommerce operations across 13 institutions statewide. This position is 100% remote, but candidates must report to the client Central Office in Madison, WI on their first day for onboarding and may occasionally be required to visit Madison or institutional sites for business analysis and project work.

Top Required Skills

4–5 years of Business Analyst experience
Excellent communication skills – verbal and written
3–5 years supporting ERP systems in a manufacturing setting
3–4 years working closely with technical teams to explain business requirements

Nice-to-Have Skills

Knowledge of Oracle NetSuite ERP

2–3 years of experience as a technical writer

Key Responsibilities

Gather and document business requirements and processes for BCE projects

Collaborate with technical resources to design, implement, and test solutions

Document workflows, procedures, and end-user documentation

Conduct testing (UAT, regression, upgrades, and customizations)

Engage with users to troubleshoot and resolve application issues

Support ERP system improvements and change management efforts

Create Visio flow diagrams and process documentation

Preferred Experience

Agile and system development environments

Government or correctional sector projects

Familiarity with manufacturing operations and change management systems

Hands-on experience with JIRA and UAT execution

Ability to work across cross-functional teams

Strong documentation practices and attention to detail

Must be authorized to work in the U.S. without sponsorship

Subject to background check, fingerprinting, and possible pre-employment drug screening

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Business Development

Industries

Business Consulting and Services

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Senior Technical Writer • Milwaukee, WI, US

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