Job Opportunity
Offering $15 to $20 per hour
Job Responsibilities
Communicate with customers via inbound and outbound manual calls, as well as outbound calls that are generated via an automated dialer system
Document calls, entering customer orders in computerized record keeping system
Verify and update customer demographic information
Read and analyze documents such as patient orders
Comprehend pharmacy prescription terminology
Effectively communicate with coworkers and patients alike
Help with the training of employees
Calculate figures and amounts in reference to frequency and doses dispensed
Apply common sense understanding to carry out oral and written instructions
Customer Service Rep • Cambridge, MA, US