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Healthcare Customer Support Specialist - Part Time

Healthcare Customer Support Specialist - Part Time

MAXIMUSHattiesburg, MS, United States
5 days ago
Job type
  • Part-time
Job description

Join Maximus as a Healthcare Customer Support Specialist and embark on a fulfilling career that prioritizes personal growth and community impact. This role is critical in assisting individuals in accessing essential healthcare services while gaining invaluable real-world experience.

Location : On-site in Hattiesburg, MS

Hourly Base Pay : $15.00 per hour, along with a $500 new hire bonus and potential for over $2,400 in additional bonuses!

Schedule : Flexible part-time schedules available; specific hours and start dates will be discussed with the recruiter.

Night Shift Opportunities : We highly value night shifts, offering a 10% shift differential for hours worked between 7 p.m. and 8 a.m.

Why Maximus?

  • Competitive Compensation : Base rate of $15.00 / hr plus night shift differentials and bonuses.
  • Comprehensive Benefits : Enjoy company-paid medical coverage and a 401k plan with company match.
  • Paid Time Off : Accrue sick leave, PTO, and enjoy 11 paid holidays.
  • Tuition Reimbursement : Invest in your education and advance your career.
  • Work-Life Balance : We offer flexible scheduling options to fit your lifestyle.
  • Meaningful Work : Engage in impactful work without cold calls or sales pressure.

Essential Duties and Responsibilities :

  • Provide customer service for basic inquiries through various communication channels, including telephone, email, and web chat.
  • Utilize computerized systems for tracking and troubleshooting customer queries.
  • Maintain knowledge of client regulations and go through required internal training.
  • Assist callers in completing online applications and provide pre-scripted responses to inquiries.

    • Minimum Requirements :

  • High School diploma or equivalent with at least 6 months of customer service experience.
  • Strong communication skills in English, both spoken and written.
  • Able to work within established turnaround times while managing multiple tasks efficiently.
  • Commitment to participate in required training and certification programs.

    • Apply today and take the next step toward a rewarding career in healthcare!

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    Customer Support Specialist • Hattiesburg, MS, United States