Operations Supervisor, 2nd Shift (Onsite)

Operations Supervisor (M3)

Pratt & Whitney is working to once again transform the future of flightdesigning, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

Come ready to explore and you'll find a place where your talent takes flightbeyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Are you ready to go beyond?

Pratt & Whitney's Line Maintenance Services in Dallas, Texas is looking for an experienced Operations Supervisor (M3). The Operations Supervisor is responsible for the overall daily supervision of a team of mechanics and technicians performing maintenance, repair, and overhaul tasks on jet engines on our newly created second shift. The supervisor ensures that all work is completed efficiently, safely, and in full compliance with all Federal Aviation Administration (FAA), Original Equipment Manufacturer (OEM), and company regulations. The role involves managing work schedules, resources, quality control, personnel issues, and significant financial and administrative oversight.

This position is based at the Dallas TX MRO facility reporting directly to the LMS Operations Team Leader. The person in this role will supervise FAA safety-sensitive employees.

Typical working hours are 2 : 00PM 10 : 30PM, Monday Friday. Training is available and may be required on our first shift for up to 6 months.

Key Responsibilities

• Performance management : Provide coaching, conduct performance reviews, and address employee relations issues as needed.
• Manage workflow : Coordinate and monitor maintenance projects to ensure deadlines are met and workflow remains efficient.
• Quality assurance : Understand appropriate Aircraft Maintenance Manual, Engine Shop Manual procedures. Demonstrate required knowledge of PW LMS Quality Procedures, as well as FAA / EASA Part 145 requirements and procedures. Act in accordance with the site's Integrated Repair Station and Quality Control Manual and other applicable regulations. Ensure all maintenance and overhaul procedures comply with aviation regulations, such as FAA requirements. Conduct inspections and spot-checks of work performed to ensure the highest standards of quality and airworthiness are maintained.
• Technical guidance : Provide hands-on assistance and technical expertise for complex repair procedures.
• Record-keeping : Verify that all work packages, logbook entries, and maintenance records are accurately and completely documented for compliance and traceability.
• Approve labor vouchers : Review and approve technicians logged hours, ensuring they are accurately allocated to specific work orders and projects. Monitor and report on labor costs for each job to assist in customer billing and project budget management.
• Manage time and attendance : Monitor daily attendance, track and approve time-off requests, and manage overtime to ensure adequate staffing levels and compliance with company policies.
• Verify expense reports : Review and approve expense reports submitted by technicians for work-related purchases, ensuring all documentation is accurate and compliant with company policy.
• Resource allocation : Coordinate the optimum use of manpower, equipment, and shop space to support maintenance schedules.
• Parts Management : Work Material Planning Team chain teams to ensure parts are marshaled and available to support build schedule.
• Tooling management : Ensure the proper maintenance of all shop equipment and tooling.
• Safety protocols : Enforce all safety regulations, including the use of personal protective equipment (PPE), and ensure a clean, orderly work environment. Document and report all mechanical incidents and safety issues, participate in investigation and the implementation of corrective actions.
• Supervise technicians : Manage, train, and mentor a team of aircraft mechanics and engine technicians.
• Assign tasks : Distribute work orders and schedule maintenance tasks based on operational needs and technician qualifications.
• Review operations metrics : Take appropriate actions and work with the team to ensure customers' expectations are met.

Qualifications You Must Have

Qualifications We Prefer

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education / training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.