Talent.com
PBX Operator

PBX Operator

Kessler CollectionGreenville, SC, US
26 days ago
Job type
  • Full-time
Job description

Telephone / PBX Operator Position

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants, and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture, and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers' learning, development, and well-being. We believe people want to be inspired!

Grand Performers in qualifying roles may enjoy a range of benefits, including :

  • Marriott Employee Discounts Worldwide
  • Medical, Dental, Vision Insurance
  • Company-Sponsored Life Insurance
  • Short & Long-Term Disability Insurance
  • Tuition Reimbursement Program
  • 401(K) with Discretionary Company Matching Contributions
  • Employee Assistance Program

Job Summary

The overall objective and purpose of the Telephone / PBX Operator position are to manage the telephone system in a friendly and proficient manner. The incumbent is responsible for answering and transferring calls, recording messages, and providing hospitable service. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company.

Core Responsibilities

Primary responsibilities and tasks include, but are not limited to the following :

  • Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
  • Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
  • Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
  • Proficiently screen and transfer calls to the appropriate extension
  • Process and respond to wake-up calls according to the standard operating procedure
  • Record messages legibly and completely. Notify guests of messages.
  • Run daily reports and contingency lists.
  • Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions
  • Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
  • Log guest requests and concerns according to the standard operating procedure. Communicate with departments in a timely manner
  • Solve problems proficiently
  • Maintain a neat and organized work area
  • Maintain the integrity of Company proprietary information and protect Company assets
  • Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
  • Maintain complete knowledge and comply with company policies and procedures
  • Maintain neat, clean, and professional appearance according to standards
  • Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
  • Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
  • Develop and maintain a positive working relationship and support the team to achieve our goals
  • Attend required training and meetings
  • All other duties as assigned, planned or un-planned
  • Knowledge, Skills, and Abilities

    To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

  • Ability to perform all tasks at the PBX location and proficiently use job-related software, property management systems, and office equipment
  • Ability to remain calm in various situations, use sound judgment and effectively solve problems
  • Ability to read and interpret documents such as safety rules and procedural manuals
  • Strong written, verbal, and interpersonal skills
  • Comprehensive knowledge of office equipment and property management systems
  • Minimum Qualifications

  • Bachelor's degree in Business or related training equivalent - required
  • 1+ year of relevant work experience in similar scope and title required
  • Experience within luxury brand / markets - required
  • Student or graduate of hotel management preferred
  • Work Environment

    The work environment / conditions described herein are representative of those that an incumbent may experience.

  • Must be comfortable working in a shared space, with constant noise, without the use of a private office.
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
  • Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
  • Physical Demands

    The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.

  • While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and sit up to 8 hours on a daily basis.
  • Push, pull, and lift up to 10 lbs.
  • While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting, and standing for long and short periods of time.
  • The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    Create a job alert for this search

    Pbx Operator • Greenville, SC, US

    Related jobs
    • Promoted
    Fast Pay - Earn at least $1865 in your first 122 trips, guaranteed.

    Fast Pay - Earn at least $1865 in your first 122 trips, guaranteed.

    UberSpindale, NC, United States
    Full-time +1
    Earn at least $1865 driving with Uber when you complete your first 122 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    Lithographic Press Operator

    Lithographic Press Operator

    Multi-Color Corporation MCCFountain Inn, SC, United States
    Full-time
    Build your Career with an Industry Leader.As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences.Backed by over a centur...Show moreLast updated: 30+ days ago
    • Promoted
    PBX Operator PRNHendersonville, NC

    PBX Operator PRNHendersonville, NC

    AdventHealthHendersonville, NC, US
    Full-time
    Adventhealth Hendersonville Pbx Operator Per Diem.When our patients visit the hospital, we know they need more than expert care. They need someone who can provide reassurance at every step of their ...Show moreLast updated: 30+ days ago
    • Promoted
    General Operator

    General Operator

    Garney ConstructionTaylors, SC, United States
    Full-time
    To be considered for this position.As an operator, you will operate machinery to perform activities such as excavating, backfilling, trenching, ditching, clearing, looming, fine grading, and final ...Show moreLast updated: 30+ days ago
    • Promoted
    Experienced Fiber&Coax Installation Technicians 1099 contract

    Experienced Fiber&Coax Installation Technicians 1099 contract

    Lantech Communications LLCAnderson, SC, US
    Full-time
    Cable TV and Internet providers.We have a strong track record of excellent customer service, a friendly work atmosphere, and a knowledgeable technician base capable of handling any job.Resolve, rep...Show moreLast updated: 3 days ago
    • Promoted
    Choose your schedule - Earn At Least $1865 For Your First 122 Trips, Guaranteed.

    Choose your schedule - Earn At Least $1865 For Your First 122 Trips, Guaranteed.

    UberForest City, NC, United States
    Full-time +1
    Earn at least $1865 driving with Uber when you complete your first 122 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    Reach Truck Operator

    Reach Truck Operator

    Staffmark GroupFountain Inn, SC, United States
    Full-time
    Drive Your Career Forward : Reach Truck Operator Needed in Fountain Inn, SC.Are you an experienced forklift operator ready to put your skills to work with a company that values safety, teamwork, and...Show moreLast updated: 30+ days ago
    • Promoted
    Earn At Least $1865 For Your First 122 Trips, Guaranteed.

    Earn At Least $1865 For Your First 122 Trips, Guaranteed.

    UberForest City, NC, United States
    Full-time +1
    Earn at least $1865 driving with Uber when you complete your first 122 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    BUS OPERATOR - PARATRANSIT - 0825

    BUS OPERATOR - PARATRANSIT - 0825

    Government JobsGreenville, SC, US
    Full-time
    The City of Greenville (SC) is offering a Sign-On Bonus for this position : $500 with first paycheck and 2% of gross earnings during first year of employment at first anniversary.Under regular direc...Show moreLast updated: 30+ days ago
    • Promoted
    Forklift Operator

    Forklift Operator

    Kelly ServicesHorse Shoe, NC
    Full-time
    Forklift Operators at Kelly Services are crucial to the efficient management of warehouse operations.They are responsible for operating technical equipment to move, locate, relocate, stack, and cou...Show moreLast updated: 1 day ago
    • Promoted
    Shopper Team Member

    Shopper Team Member

    AmazonGray Court, SC
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show moreLast updated: 30+ days ago
    • Promoted
    Flexible $ : Earn At Least $1865 For Your First 122 Trips, Guaranteed.

    Flexible $ : Earn At Least $1865 For Your First 122 Trips, Guaranteed.

    UberFletcher, NC, United States
    Full-time +1
    Earn at least $1865 driving with Uber when you complete your first 122 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    Lead Excavator Operator- Pipe

    Lead Excavator Operator- Pipe

    Garney ConstructionTaylors, SC, United States
    Full-time
    To be considered for this position.As an Excavator Operator, you will operate machinery to perform activities such as excavating, backfilling, trenching, ditching, clearing, looming, fine grading, ...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Assembly Operator - 1st Shift

    Assembly Operator - 1st Shift

    CAIArden, NC, US
    Full-time +1
    CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+.We have over 40 years of excellence in uniting talent and technology to power the p...Show moreLast updated: less than 1 hour ago
    • Promoted
    Apprentice - CPI Branch 22

    Apprentice - CPI Branch 22

    Carolina PowerGreer, SC, US
    Full-time
    Electrical apprentices assist electricians in the performance of electrical tasks such as pulling cable, installing devices, repairing electrical equipment, and reading blueprints.This position req...Show moreLast updated: 30+ days ago
    • Promoted
    Picker Packer

    Picker Packer

    WalmartMarietta, SC
    Full-time
    As a Picker / Packer at Walmart, you will play a critical role in the fulfillment process by accurately selecting and packing merchandise for shipping to customers or Walmart stores.Working in a fast...Show moreLast updated: 5 days ago
    • Promoted
    Operator II

    Operator II

    TTI Floor Care North AmericaGreer, SC, US
    Full-time
    Manually control flow of parts, supplies, both packaged and bulk, from holding areas to individual workstations to succeeding operation or scaling area. May include but not be limited to keeping par...Show moreLast updated: 30+ days ago
    • Promoted
    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    United States Customs and Border ProtectionWestminster, NC, United States
    Full-time
    Border Patrol Agent - Experienced (GS11) Check out this higher-salaried federal law enforcement opportunity with U.Your current or prior law enforcement experience may qualify you for this career o...Show moreLast updated: 2 days ago
    • Promoted
    Quick Earnings : Earn At Least $1865 For Your First 122 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1865 For Your First 122 Trips, Guaranteed.

    UberSpindale, NC, United States
    Full-time +1
    Earn at least $1865 driving with Uber when you complete your first 122 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    Applications Engineer

    Applications Engineer

    Sulzer Pumps (US) Inc.Easley, SC, United States
    Full-time
    Sulzer is a leading engineering company with a proud heritage of innovation.Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainabl...Show moreLast updated: 4 days ago