Principal, Leadership Development Manager

Principal, Leadership Development Manager

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses worldwide and empower millions of developers to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the Job

This position is needed to design and deliver high-impact leadership development experiences for Twilio's global leaders, driving skills development and enabling executive excellence. The role acts as a strategic thought partner and program lead for Twilio's flagship leadership programs.

In this role, you'll :

• Design, lead, and evolve high-visibility leadership development programs, including executive offerings, aligned to Twilio's Leadership Expectations and business strategy.
• Act as a strategic advisor to HRBPs and senior leaders to assess capability gaps and propose targeted development solutions.
• Champion leadership mobility and growth by integrating development with succession planning, performance, and career systems.
• Apply expert-level knowledge of learning science and leadership theory to develop solutions that resonate across global audiences.
• Own program success end-to-end : needs assessment, design, delivery, facilitation, measurement, and iteration.
• Influence the broader learning agenda by sharing insights and best practices across teams and with executive stakeholders.
• Manage relationships with external vendors, including selecting vendors, submitting SOWs, and ensuring the quality of learning solutions and content.
• Facilitate training, team interventions, and learning opportunities.

Qualifications

This role will be remote and based in Ireland or the UK. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.