Floor Lead - Flagship Store, New York City

Floor Lead - Flagship Store, New York City

We are hiring a Floor Lead for our upcoming Flagship store in New York City! As a Floor Lead at Gymshark, you'll be an aspiring leader, driving store performance and ensuring that every customer experience reflects our brand's values of empowerment, inclusivity, and community. You'll lead by example, supporting your team in delivering exceptional service, product knowledge, and operational excellence. With a passion for fitness and fashion, you'll help coach and mentor your team, ensuring they are equipped to provide a seamless shopping experience.

What You'll Be Doing :

• Representing Gymshark's culture and values, acting as a passionate advocate for the brand and inspiring your team to do the same
• Assisting with the day-to-day operations of the store, ensuring efficient execution of daily tasks and contributing to the store's strategic goals
• Identifying growth opportunities within your team, providing in-the-moment coaching, feedback, and support to foster personal and professional development
• Leading by example to achieve KPIs, driving team performance through motivation, leadership, and accountability
• Be a role model for outstanding customer service, product knowledge, and operational excellence, ensuring every customer has an exceptional experience
• Collaborating with store management to support execute initiatives and special projects that align with business goals and brand standards
• Bring positivity, energy, and fun to the workplace, helping to create a motivated and engaged team environment
• Feedback and contribute to a culture of continuous learning, both individually
• Frequently moves boxes weighing up to 50 pounds across the office for various needs
• Keyholder responsibility opening and closing the store

What You'll Need :

Compensation Range

The range is between $21.00 - $24.00 and the hourly rate offered is based on market, experience, and skills

Belonging At Gymshark

Our mission is to be a place where everyone belongs. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.