Director Risk Premium Products Experiences Travel

Director, Risk | Premium Products & Experiences, Travel

Capital One is seeking an experienced professional to join our Retail Risk team supporting Bank Premium Products & Experiences, Travel. Candidates will be bringing their robust background in the travel industry to a role where their insights will be critical to our success. The ideal candidate will possess a deep understanding of the complexities of global travel operations, including familiarity with key regulatory frameworks, common logistical challenges, and the nuanced expectations of travelers and industry partners.

As a Director in Capital One’s Retail Risk, you will apply your leadership and analytical skills to support the Capital One Travel business. You will lead a team of Risk Specialists and act as a thought leader working across the enterprise to develop and implement cutting edge Risk solutions to ensure Capital One’s continued stability and success.

Directors in Risk Management at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

If you want to be part of a thriving business that values unique perspectives, challenges the status quo, and pioneers risk management we need you!

Responsibilities :

Have an opportunity to support a fast growing business through product development lifecycle from ideation to execution.

Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies and implement risk management practices; support our business partners to drive the risk / return trade-off decisions

Partner closely with the business teams to lead and deliver on our well-managed agenda

Stay abreast of the changing regulatory environment of the travel industry and understand the impacts to the business areas that you support

Work with business partners to validate risk processes impacting the companies bottom line

Use analytical skills to conduct Risk Process Improvement, Process Design & Process Excellence

Large scale Process Management / Governance

Work with dynamic teams on Departmental Process Management & Execution

Basic Qualifications :

At least 5 years of experience in Project or Process Management

At least 2 years experience in Operations Management

At least 2 years experience in Project Management

At least 2 years experience in People Management

Preferred Qualifications :

3+ years of professional experience working directly within the travel industry (airline management, corporate travel, tour operation, or hospitality).

5+ years of experience in Financial Services

10+ years of overall experience as a Project or Process Manager

Business Process Management certification, Six Sigma Lean, Green Belt or Black Belt certification, Agile Coach certification, Compliance Certification (CRCM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $200,100 - $228,400 for Director, Risk Management

Richmond, VA : $181,800 - $207,500 for Director, Risk Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).