Financial Service Representative (CAREER)

Member Service Representative (Call Center - Credit Union)

Schedule : Five days / week, 8 hours / day. Two days off per week (one weekend day + one weekday). 100% Onsite Position, great attendance required to stay in good standing.

Available Shifts (choose one and stick with it) :

• 10am7pm (available)
• 12pm9pm (available)

Training : 3-month training period MondayFriday, 8 : 00am5 : 00pm (must be available for these hours)

Pay : Starting at $18 to $20 / hour, based on experience

What You'll Do : Provide excellent service to members in a fast-paced call center. Solve problems, answer questions, and process transactions. Be a friendly, confident voice for the Michigan First brand. Take loan applications and follow through on member needs

What They're Looking For : Outgoing, personable individuals who love helping people. Previous customer service or retail experience. Call center or financial institution experience is a plus. Strong computer and multitasking skills. High school diploma / GED required

Why Michigan First?

Over 500 team members across 32 locations. Award-winning workplace culture. Competitive pay and benefits. 401(k) with 100% match up to 5%. Tuition reimbursement (free for employee use). Onsite state of the art fitness center, caf, and even a bowling alley.

Workplace Awards & Recognition :

Pay and Benefits : The pay range for this position is $33280.00 - $40560.00 / yr. Company benefits will be shared upon request. Please follow up with me directly on any questions.

Workplace Type : This is a fully onsite position in Birmingham, MI. Application Deadline : This position is anticipated to close on Nov 8, 2025.