No longer accepting applications

US Virtual - Technical Support Advisor - Work from Home

VXI Global SolutionsID, United States

9 days ago

Job type

Full-time

Remote

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Join Us as a Technical Support Advisor!

Location : Remote Call Center

Join Us as a Technical Support Advisor!

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!

What You'll Be Doing :

Customer Service Excellence :

Handle customer inquiries via phone, delivering tailored solutions to technical issues.
Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.

Technical Support & Troubleshooting :

Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.

Use multiple systems to research and deliver efficient, real-time solutions.

Adaptability in Communication :

Connect with a diverse range of customers by adjusting your communication style to meet their needs.

Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.

Team Collaboration :

Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.

What We're Looking For :

Customer Service Focus :

Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).

Technical Enthusiasm :

A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.

Resilience Under Pressure :

Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.

Learning & Growth Mindset :

Open to feedback and coaching, with a drive to continuously improve and excel.

What You Bring :

Proven experience in customer support or technical assistance , ideally in a call center setting.

Strong verbal and written communication skills.

Problem-solving abilities with a flexible, adaptable approach to challenges.

Confidence in navigating multiple software tools and systems to resolve issues.

A self-motivated attitude with effective time management skills.

What You'll Get : Competitive Pay :

$17.31 per hour, with opportunities for performance-based incentives.

Comprehensive Benefits :

Full health insurance package, including medical, dental, and vision coverage.

Cell Phone Perks :

$25 / month per line for unlimited phone, text, and data (restrictions may apply).

Training and Growth :

Paid training to set you up for success.

Career advancement opportunities with a globally renowned leader in technology innovation.

Referral Bonuses :

Earn ongoing bonuses for referring new employees through our Referral for Life Program.

Supportive, Inclusive Environment :

Thrive in a dynamic virtual work environment with a team that's dedicated to your success.

Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.

Remote Work Requirements

Private Workspace : A quiet, dedicated workspace with no distractions.

Ergonomics : A comfortable desk setup with all necessary equipment.

Internet : A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.

Ethernet Connection : Must be hardwired; Wi-Fi is not acceptable.

Why You'll Love Working Here :

At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.

Ready to Take the Next Step?

Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Create a job alert for this search

Technical Advisor • ID, United States

Related jobs

Promoted

Remote Side Hustle Evaluator - Flexible Online Gig Work

Finance BuzzHailey, Idaho, US

Remote

Temporary

Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...Show moreLast updated: 30+ days ago

Promoted

Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

OCPAHailey, Idaho, us

Remote

Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago

Promoted

Flexible Work From Home - Supplement Your Income

Finance BuzzHailey, Idaho, US

Remote

Temporary

We’re seeking reliable and motivated individuals who want to earn extra income from home.This flexible position allows you to set your own hours and work around your existing commitments.Find out m...Show moreLast updated: 3 days ago

Promoted

Urgent care, telehealth / virtual urgent care physicians

QuickMDStanley, Idaho, US

Full-time

Quick MD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical tre...Show moreLast updated: 5 days ago

Promoted

Work From Home Product Tester – $25-$45 / hr – No Experience Needed

OCPAHailey, Idaho, us

Remote

Part-time +1

Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPAHailey, Idaho, us

Remote

Part-time +1

Promoted

Test Products from Home – $25-$45 / hr + Freebies

OCPAHailey, Idaho, us

Part-time +1

Promoted

Hiring Now - Work from Home - No Experience

OCPAHailey, Idaho, us

Remote

Part-time +1

Promoted

Work from Home

HomeJobFinderStanley, ID

Remote

Full-time

Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 14 days ago

Promoted

Remote Opportunity - Explore Side Hustles & Earn Extra Income

Finance BuzzKetchum, Idaho, US

Remote

Temporary

FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...Show moreLast updated: 30+ days ago

Promoted

Locums Job in Idaho for Critical Care Medicine Physician

HealthEcareers - ClientAtlanta, ID, USA

Full-time

Enjoy the locum tenens lifestyle knowing Weatherby is here to support you every step of the way.Call and speak to one of our consultants today for available dates and details.Paid malpractice insur...Show moreLast updated: 19 days ago

Promoted

Work From Home

Remote JobsStanley, ID

Remote

Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 14 days ago

Promoted

Flexible Online Opportunity - Discover & Review Work-from-Home Gigs

Finance BuzzKetchum, Idaho, US

Remote

Temporary

Looking for extra income but not sure where to start? We’re hiring people to explore and review online side hustles listed by FinanceBuzz. No experience needed – just a willingness to try out differ...Show moreLast updated: 30+ days ago

Promoted

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn HausStanley, Idaho, US

Remote

Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago

Promoted

Work-from-Home Tester - Try Online Side Gigs and Give Feedback

Finance BuzzKetchum, Idaho, US

Remote

Temporary

We're on the hunt for curious, motivated individuals to test and review online money-making opportunities featured on FinanceBuzz. If you enjoy discovering new platforms and sharing your experience,...Show moreLast updated: 30+ days ago

Promoted

Work from Home

Earn HausKetchum, ID, United States

Remote

Full-time +1

Promoted

Information Technology Professional (IT Support)

NavyKetchum, ID, United States

Full-time

ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...Show moreLast updated: 14 days ago

Promoted

Remote Side Hustle Developer

Finance BuzzHailey, Idaho, US

Remote

Full-time +1

This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Show moreLast updated: 3 days ago

Promoted

Work From Home

AmazonStanley, ID

Remote

Full-time

Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show moreLast updated: 14 days ago

Promoted

Independent Online Earner - Flexible and Remote

Finance BuzzHailey, Idaho, US

Remote

Temporary

We’re seeking proactive and independent individuals interested in learning how to earn money online.This opportunity is ideal for those who want a self-directed, flexible way to build extra income....Show moreLast updated: 3 days ago