EVENT SUITES MANAGER-CRYPTO.COM ARENA

Event Suites Manager

Salary : 67K-70K

Other Forms of Compensation :

Pay Grade : 14

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Short Description

As an Event Suites Manager, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary team.

Job Summary

Detailed responsibilities include ensuring all catering services exceed guest expectations, successfully presenting Levy catering services to guests in a manner that exceeds guest expectations and profitability, communicating client's needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest's expectation of services, developing location-specific food and wine knowledge, initiating contact with clients to secure their food and beverage selections in advance of event dates, holding team accountable to steps of service to deliver great guest service, ensuring that team members consistently deliver heartfelt hospitality to every guest, every time, ensuring show quality standards are maintained at all times, building and maintaining strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members, regularly obtaining feedback from clients and guests to improve operations, supporting and communicating company initiatives, responding and assisting in any departmental guest service issues, executing all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards, achieving daily sales and assigned cost goals, achieving assigned budget goals, employing good safety and sanitation practices, following and enforcing responsible alcohol service policies, executing required daily reporting in a timely manner, completing required department reports and complying information at month-end closing, ensuring team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook, ensuring the continual process of revenue development, promoting the sale of profitable Levy services, preparing account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines, ensuring the complete billing for client services and receipt of payments in accordance with Levy standards, using all performance management tools to provide guidance and feedback to team members, promoting a cooperative work climate, maximizing productivity and morale, conducting regularly scheduled meetings to ensure lines of communication are open between management and team members, interviewing, hiring, training and developing team members according to Levy guidelines, displaying a positive attitude towards team members, and other duties and responsibilities, as needed.

Long Description

Job requirements include 2+ years of experience in a food and beverage operational position, a bachelor's degree in hospitality management is preferred, high level of computer literacy, passion for hospitality, food, and retail, excellent interpersonal and stakeholder management skills.

Levy is a member of Compass Group USA. Compass Group / Levy is an equal opportunity employer. At Compass / Levy, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site / state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.