Senior Account Manager - Personal Lines Insurance

Job Description

Job Description

The Personal Lines Senior Account Manager manages a portfolio of personal lines insurance clients, provides exceptional service, and ensures client satisfaction. This role involves handling all aspects of the client relationship, including policy renewals, claims support, and expert guidance on coverage options. The Senior Account Manager will also guide and mentor junior account managers, supporting and assisting with complex client situations.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Retirement Plan

Gym Membership Reimbursement

Paid Holidays

Paid Bereavement

Employee Referral Bonus

Sign-On Bonus

Responsibilities

Client Relationship Management :

• Serves as the primary point of contact for a diverse portfolio of personal lines clients.
• Build and maintain strong, lasting relationships with clients, understanding their unique needs and offering tailored insurance solutions.
• Conduct regular policy reviews and provide recommendations for coverage adjustments or improvements.

Policy Administration :

Claims Support :

Sales and Retention :

Team Leadership and Mentorship :

Industry Knowledge and Compliance :

Reporting and Documentation :

Requirements

Education :

Experience :

Licensing :

Skills and Abilities :

Personal Attributes :