Office Assistant
The primary purpose of this position is to serve as an office assistant. The position is responsible for a broad range of tasks critical to the department's administrative integrity and procedures relative to the needs of the faculty and students.
Responsibilities :
Led by Office Manager or working independently :
- Serves as an assistant to the department chair and associate chairs;
- Completes day-to-day office tasks, including screening and routing phone calls and emails, filing, typing, mailing, copying, and shredding;
- Schedules rooms for seminars, student exams, and other departmental functions;
- Answers questions and routes in-person walk-in requests;
- Provides administrative support for faculty, and for graduate student assistants, in collaboration with the Office Manager;
- Collaborates and communicates with administrative support in other departments to maximize best practices and mutual support;
- Responds to requests / questions from students seeking information on the department's graduate programs, certificate programs, and undergraduate courses, and routes student inquiries to appropriate faculty;
- Processes book orders for all classes;
- Keeps the administrative office and conference rooms neat and tidy;
- Ensures that visitors are welcomed into an orderly and professional environment; and
- Supports departmental events, such as bookings and supply orders for holiday, summer, retirement parties, and other academic events as needed.
Administrative Assistance to Graduate Programs :
Filing;Providing forms to students and faculty;Entering exam results into the university digital system;Maintaining and updating files and forms; andSupporting recruitment and outreach events, as needed.Administrative Assistance to Undergraduate Programs :
Assists the undergraduate program director(s) and academic advisor in the following areas :Creating and maintaining records for the undergraduate program;Providing basic information to undergraduate students or routing them appropriately; andSupporting recruitment and outreach events, as needed.Digital Support :
Provides administrative support to departmental webpage, social media, listserv, or other digital communications, including moderate assistance to newsletters and presentations as suitable;Provides support to filing / filing on-line or dynamic forms; andExtracts data and information from university systems.Back-up to Office Manager and other related duties as assigned :
Backup telecom coordinator, asset coordinator, and space coordinator;Makes appointments for the department chair, as needed; andOther duties assigned by the chair or associate chair(s).Required Qualifications :
High school diploma or equivalent;Experience working in an office setting;Experience as a front office first point of contact;Experience in managing sensitive and confidential materials.Strong interpersonal and communication skills (verbal and written);Detail-oriented with excellent organizational skills;Demonstrated customer service and diplomacy skills;Demonstrated initiative and problem-solving skills;Proven ability to manage multiple tasks effectively;Proven ability to effectively work with a diverse community; andProven ability to learn and adapt to new technology and systems.Preferred Qualifications :
Bachelor's degree in related field;Experience working in higher education;Experience with event planning;Experience with Banner, eVA, MicroStrategy, and Ellucian;Experience updating websites;Experience creating marketing materials.Knowledge of academic policies and procedures;Proficiency in Microsoft Office Suite; andFamiliarity with processes at GMU.Instructions to Applicants :
For full consideration, applicants must apply for Office Assistant at https : / / jobs.gmu.edu / . Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume with a writing / communication sample (optional) for review.
Posting Open Date : November 18, 2025
For Full Consideration, Apply by : December 4, 2025
Open Until Filled : Yes