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Office Assistant

Office Assistant

Virginia Department of Human Resource ManagementFairfax, VA, US
2 days ago
Job type
  • Full-time
Job description

Office Assistant

The primary purpose of this position is to serve as an office assistant. The position is responsible for a broad range of tasks critical to the department's administrative integrity and procedures relative to the needs of the faculty and students.

Responsibilities :

Led by Office Manager or working independently :

  • Serves as an assistant to the department chair and associate chairs;
  • Completes day-to-day office tasks, including screening and routing phone calls and emails, filing, typing, mailing, copying, and shredding;
  • Schedules rooms for seminars, student exams, and other departmental functions;
  • Answers questions and routes in-person walk-in requests;
  • Provides administrative support for faculty, and for graduate student assistants, in collaboration with the Office Manager;
  • Collaborates and communicates with administrative support in other departments to maximize best practices and mutual support;
  • Responds to requests / questions from students seeking information on the department's graduate programs, certificate programs, and undergraduate courses, and routes student inquiries to appropriate faculty;
  • Processes book orders for all classes;
  • Keeps the administrative office and conference rooms neat and tidy;
  • Ensures that visitors are welcomed into an orderly and professional environment; and
  • Supports departmental events, such as bookings and supply orders for holiday, summer, retirement parties, and other academic events as needed.

Administrative Assistance to Graduate Programs :

  • Filing;
  • Providing forms to students and faculty;
  • Entering exam results into the university digital system;
  • Maintaining and updating files and forms; and
  • Supporting recruitment and outreach events, as needed.
  • Administrative Assistance to Undergraduate Programs :

  • Assists the undergraduate program director(s) and academic advisor in the following areas :
  • Creating and maintaining records for the undergraduate program;
  • Providing basic information to undergraduate students or routing them appropriately; and
  • Supporting recruitment and outreach events, as needed.
  • Digital Support :

  • Provides administrative support to departmental webpage, social media, listserv, or other digital communications, including moderate assistance to newsletters and presentations as suitable;
  • Provides support to filing / filing on-line or dynamic forms; and
  • Extracts data and information from university systems.
  • Back-up to Office Manager and other related duties as assigned :

  • Backup telecom coordinator, asset coordinator, and space coordinator;
  • Makes appointments for the department chair, as needed; and
  • Other duties assigned by the chair or associate chair(s).
  • Required Qualifications :

  • High school diploma or equivalent;
  • Experience working in an office setting;
  • Experience as a front office first point of contact;
  • Experience in managing sensitive and confidential materials.
  • Strong interpersonal and communication skills (verbal and written);
  • Detail-oriented with excellent organizational skills;
  • Demonstrated customer service and diplomacy skills;
  • Demonstrated initiative and problem-solving skills;
  • Proven ability to manage multiple tasks effectively;
  • Proven ability to effectively work with a diverse community; and
  • Proven ability to learn and adapt to new technology and systems.
  • Preferred Qualifications :

  • Bachelor's degree in related field;
  • Experience working in higher education;
  • Experience with event planning;
  • Experience with Banner, eVA, MicroStrategy, and Ellucian;
  • Experience updating websites;
  • Experience creating marketing materials.
  • Knowledge of academic policies and procedures;
  • Proficiency in Microsoft Office Suite; and
  • Familiarity with processes at GMU.
  • Instructions to Applicants :

    For full consideration, applicants must apply for Office Assistant at https : / / jobs.gmu.edu / . Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume with a writing / communication sample (optional) for review.

    Posting Open Date : November 18, 2025

    For Full Consideration, Apply by : December 4, 2025

    Open Until Filled : Yes

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    Office Assistant • Fairfax, VA, US

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