Overview
Optician 2 (Peninsula Family Optometric Group) Join to apply for the Optician 2 (Peninsula Family Optometric Group) role at VSP Ventures . This range is provided by VSP Ventures. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range : $19.50 / hr - $25.00 / hr . Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses, and / or commission dependent on the role.
Additionally, for more information regarding VSP Vision benefits, please click here.
Responsibilities
- Determine the reason for the patients visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist.
- Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction.
- Assist customers in the selection of frames and coordinate frames with optical measurements and prescription.
- Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features.
- Take measurements, assist patients with adjustments and / or troubleshooting, and dispense eyewear.
- Ensure correct pricing and realistic delivery time quotes to patients.
- Provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members.
- Clean and merchandise display daily, always displaying effective merchandise.
- Assist with insurance billing and processing orders.
- Document all patient communication in patient records within practice software system.
- Work on special projects and perform other related duties as assigned or requested.
Job specifications
Typically has the following skills or abilities : one to two years of experience in related field.If required by state : Applicable State licensure or certification by a nationally recognized optician association as an optician.Working knowledge of MS Office package.Demonstrated ability to successfully perform multiple tasks in a fast-paced environment.Effective verbal and written communication skills to prioritize multiple tasks and document customer situations clearly.Excellent interpersonal and rapport-building skills; ability to ask appropriate questions to identify customer needs.Proven problem-solving, negotiating, and decision-making skills; ability to exercise discretion and judgment in applying guidelines.Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment.Working conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information is intended to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Entry levelEmployment type
Full-timeJob function
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