Senior Field Technical Support Specialist

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About James Hardie

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie, TimberTech, AZEK Exteriors, Versatex, fermacell, and StruXure.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we're united by our purpose of Building a Better Future for All through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

For more information, visit www.jameshardie.com.

Overview

Location : Pulaski, VA.

Travel : 50-75%

The Plant IT Support Analyst ensures seamless IT integration across manufacturing facilities by serving as the key liaison between Corporate IT and plant operations. This role provides onsite support, drives alignment with JH IT standards, and enhances the performance of plant IT systems and infrastructure.

What You'll Do

• Lead Maintenance Strategy : Implement RCM and TPM to boost asset reliability and cost efficiency through tailored maintenance plans
• Drive Long-Term Planning : Oversee multi-year outage planning, manage major repair budgets, and standardize maintenance practices across all facilities
• Use Data to Improve Performance : Leverage analytics and supplier input to increase MTBF and ensure consistent reliability execution across sites
• Support Capital Projects : Approve equipment specs, embed reliability tools in new assets, and lead training for smooth system integration
• Champion Improvement & Leadership : Promote a service-oriented maintenance culture, enhance OEE, and mentor diverse teams aligned with safety and Lean (HMOS) standards

What You'll Bring

What You'll Receive

Build a Better Future for All - Apply now!

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity / expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and / or assigned as necessary.

Details

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