Quality Assurance Manager

Food Safety & Quality Assurance Manager

Location: Charlotte, NC Reports To: President

Overview

Lead and manage food safety and quality assurance programs to ensure compliance with regulatory standards, customer requirements, and internal quality goals. Drive continuous improvement, risk reduction, and a strong culture of food safety across operations.

Key Responsibilities

• Leadership: Direct QA and food safety teams; foster accountability and compliance culture.

• Food Safety Management: Oversee HACCP, GMPs, SOPs, audits, and corrective/preventive actions.

• Quality Assurance: Establish product standards, monitor metrics, conduct audits, and ensure consistency.

• Regulatory Compliance: Maintain documentation, traceability, recall readiness, and respond to findings.

• Training: Develop and oversee staff training on food safety and QA protocols.

• Continuous Improvement: Implement process improvements, support innovation, and enhance efficiency.

Qualifications

Required:

• Bachelor’s in Food Science, Poultry/Animal Science, Microbiology, or related field.

• 10+ years in food manufacturing QA, 5+ in leadership.

• Expertise in USDA, FSIS, HACCP, GMPs, SSOPs, and regulatory compliance.

• Certified HACCP Practitioner; proven audit and QA program management experience.

• Strong leadership, communication, cross-functional collaboration, and data analysis skills.

Preferred:

• Experience in poultry processing operations.

• SQF Practitioner or PCQI certification.

• Background in GFSI systems, Lean/Six Sigma, automation, and SPC.

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