Staff Coordinator

Job Description

Job Description

About Us

At Home Instead, we are redefining long-term care by bringing deeply personalized, 1 : 1 support to individuals in the comfort of their own homes. We believe aging should be a celebration of life’s journey, enriched by compassion, connection, and creativity. Our mission is to provide care that honors the unique needs and preferences of each individual, creating meaningful experiences for both our clients and care professionals.

Position Overview

We are seeking a  proactive, solutions-driven Scheduler  who thrives on turning challenges into opportunities. This role is vital in ensuring our clients receive exceptional care by expertly matching them with care professionals who meet their specific needs. The ideal candidate will embrace our core values of compassion, connection, creativity, collaboration, integrity, and accountability—and will bring the confidence to make decisions, the curiosity to explore creative solutions, and the determination to resolve issues quickly and effectively.

Key Responsibilities

• Coordinate and schedule personalized care services by matching clients with care professionals based on skills, personalities, availability, and location.
• Anticipate potential scheduling challenges and take initiative to resolve them before they escalate.
• Approach scheduling as a puzzle—using creativity, logic, and resourcefulness to find the best solutions.
• Build strong relationships with clients and care professionals, ensuring a seamless and satisfying care experience.
• Communicate clearly, directly, and compassionately with clients, families, and care professionals.
• Maintain accurate records and use scheduling software proficiently.

Ideal Candidate

Why Join Us?

Salary :  $50–55k

Hours :  Monday–Friday, 8 : 00 a.m.–4 : 30 p.m.

Let’s craft a vision of aging that celebrates life—together.