Float Universal Banker

The Float Universal Banker :

• Provides banker and teller coverage to all Capitol Bank branch locations.
• Maintains a high degree of knowledge in all Capitol Bank products and services offerings.
• Assists customers with opening new personal and business deposit accounts.
• Resolves all customer needs and requests in a friendly, professional, and timely manner.
• Accurately processes customer transactions on the teller line.
• Ensures a positive interaction with existing and prospective customers on the phone and in person with a focus on acquiring and expanding loyal relationships.
• Works to achieve targeted levels for product sales, service behaviors, and referral goals.
• Maintains an active community presence and participates in Bank activities.

The Float Universal Banker will also be responsible for :

In addition, the Float Universal Banker will also maintain continuous contact with customers and prospective customers through correspondence, business visits, and social events in conjunction with the offering of bank services.