Plunge Beach Resort in Fort Lauderdale is a laid-back, beachfront workplace with a fun, creative vibe. Just steps from the ocean, it offers a refreshing setting where curators enjoy a relaxed, supportive environment and genuine guest connections. With its retro-meets-modern style and tight-knit crew, it's the perfect place to grow your hospitality career while embracing the beach life.
Job Summary:
The Front Desk Agent is responsible for managing the resort's direct phone system and communication within departments. This role solves all reservations changes/amendments, works closely with Front desk, Housekeeping and Engineering to ensure proper and efficient operations. The Front Desk Agent overall coordinates with various resort departments to ensure seamless guest service and communication flow.
Key Responsibilities:
Qualifications:
High school diploma or equivalent; Hospitality degree preferred.
2+ years of experience in front office, reservations, or rooms control in a hotel environment.
Proficiency in hotel PMS systems (e.g. Opera, OnQ, or similar).
Strong organizational skills and attention to detail.
Excellent communication and problem-solving abilities.
Ability to work in a fast-paced environment and handle pressure situations.
Working Conditions:
Full-time shifts include weekends, evenings, and holidays.
Primarily indoor, office-based work environment within the resort.
Front Desk Curator - Plunge Beach Resort • Fort Lauderdale, FL, US
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