Account Manager - Americas

Account Manager

Dow Jones & Co. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

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Account Manager Dow Jones New York City

B2B and Operations provides services, solutions and support to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. The role of the Account Manager is to manage a book of business and prospect for new business. This means the Account Manager is responsible for all aspects of the relationship with a defined set of customers. The number of companies managed by an Account Executive will typically be between 40 and 50, depending on geography and industry sectors covered. The Account manager is responsible for retaining and growing the existing contract revenue (in existing buying centers) within their set of customers. The Account manager will also initiate sales activity with new buying centers (either independently, or working with Sales Specialists). Client relationships are built and maintained via telephone, email, and in-person meetings. An ability to develop strong business relationships in a phone-based and in person-based environment is crucial to the success of this role. The successful Account Manager will retain business within the established customer base, work to develop opportunities and display a strong level of business understanding for the industries covered in their set of customers.