Solutions Management Director

Anticipated End Date

2025-11-15

Position Title

Solutions Management Director

Job Description

Solutions Management Director

Location : This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The ideal candidate will reside in Chicago, IL; Nashville, TN; St. Louis, MO; or Indianapolis, IN.

Please note that per our policy on hybrid / virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Solutions Management Director will be responsible for leading the planning and implementation of products and services for the most complex, diverse lines of business enterprise wide. Serves as the single point of contact and subject matter expert on all aspects of planning, implementing and managing day to day operational, technical and business partner interactions for existing programs and works together with Product Development to consult on enhancements to existing products and development of new clinical solutions based on department analytics.

How you will make an impact

Provides consultation and advice to business partners regarding benefits of products and analytics.

Explains timelines and measures of success for implementing these products.

Coordinates with the Physician Liaison regarding clinical issues related to clinical measure implementation or customization by line of business and communicates changes to Product Development for consideration in product performance and financial analyses.

Schedules and coordinates implementation of contracted products and services for assigned business partners.

Coordinates data requirements, production schedules and deliverables with the business partner.

Oversees all business partner specifications and / or modifications for contracted products and services.

Provides business partners with the resources, training and services necessary to effectively utilize the products that provides.

Analyzes business partner data for QA and identification of opportunities for business partners to utilize products and services to improve plan performance.

Maintains expert knowledge of current clinical measures and future clinical measure development plans, communicates this information to business partners, assists in the selection of clinical measures to be utilized in pilot and full rollout of products and services, and guides business partners in continually reviewing and updating clinical measure sets.

Maintains expert knowledge of all current systems, products and services and basic understanding of future system and product development plans to allow appropriate level of communication with business partner. Leads department projects and mentors solutions management staff.

Provides leadership to managers and consultants. Serves as subject matter expert for the department.

Directors typically support business strategies through an integrated portfolio of programs, projects and initiatives.

Minimum Requirements

Requires a BA / BS and minimum of 8 years experience in a related field, including minimum of 3 years Solutions Management experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities & Experience

Graduate degree and / or professional designation to healthcare care field preferred.

Prior experience working in product management preferred.

Prior experience working within post-acute services clinical / solution management preferred.

Prior experience working within the Durable Medical Equipment (DME) supplier space preferred.

Strong written and oral communication skills, problem solving skills, attention to detail and well organized preferred.

Strong critical thinking, problem-solving, time management, and attention to detail skills preferred.

For candidates working in person or virtually in the below location(s), the salary

• range for this specific position is $124,960 to $187,440.

Locations : Illinois.

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

Job Level

Director Equivalent

Job Family

BSP >

Business Support

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

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