Partner Program & Enablement Communications Manager

Partner Program and Enablement Communications Manager

We're looking for a strategic and creative Partner Program and Enablement Communications Manager to lead, develop and drive the communications across our global partner ecosystem. In this role, you'll drive awareness, engagement, and adoption of our partner programs and enablement initiatives by delivering clear, consistent, and compelling communications.

You will act as the guardian of partner program messaging, ensuring consistency and clarity across all touchpoints. You'll work cross-functionally with global & regional partner teams, partner programs leader and partner operations teams to ensure our partners are informed, empowered, and equipped for success.

This position is an individual contributor role reporting to the Senior Director, Partner Programs and Success.

Responsibilities

• Develop and execute the global partner program and enablement communications strategy, ensuring alignment with program objectives and milestones
• Ensure partners understand program requirements, benefits and available resources
• Collaborate with partners sales enablement team to communicate training opportunities, accreditation and certification paths, and resources that help partners grow their business
• Create compelling curated partner-facing collateral, FAQs, guides, presentations, and messaging that reinforce program value and business outcomes
• Plan and execute communication campaigns to increase partner awareness and participation in key initiatives
• Maintain a consistent communication cadence through a communications calendar and repository of program-related content and assets internally and externally for partners
• Manage content and messaging on partner portal, email campaigns, and partner program channels to ensure accurate, timely, and engaging information
• Partner closely with product marketing, global partner team, and operations teams to align messaging and priorities
• Monitor engagement metrics (email open rates, portal visits, event attendance) and use insights to optimize communication strategies
• Collect and analyze partner feedback to continuously improve messaging, enablement materials, and communication effectiveness e.g. through surveys, analytics and partner engagement insights

What You Bring

Basic

Preferred

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations :

California : $140,000.00 - $225,075.00 base salary

Illinois, Colorado, Massachusetts and Minnesota : $133,800.00 - $189,000.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area) : $133,800.00 - $197,750.00 base salary

Washington DC : $140,000.00 - $197,750.00 base salary

Ohio : $117,200.00 - $165,575.00 base salary

This role is also eligible for the following :

Global benefits provide options for the following :

Work Authorization Notice : Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice