Relational Advisor

Title : Relational Advisor (Grant funded until 6 / 30 / 2026)

Pay Rate : $45,310 - $55,910 / per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Number of Positions : 1

Position # : 101230

Classification : 3m on-campus mobile

Department : Advising

Type of Appointment : Full-Time

FLSA Status : Exempt

Required Documents Needed to Upload at Time of Application :

• Resume
• Unofficial Transcripts
• Three Professional References (See below)

Reference check requirements :

Non-supervisory roles : three (3) current or former supervisors

Job Summary : This is a grant-funded position that will manage and implement the relational advising efforts at the Hardin Valley and Blount County campuses of Pellissippi State. The position will supervise peer mentors who will provide supplemental support to specific student groups such as students aged 23 and over, and re-admit students. The position will also provide advising support for a caseload of general degree students at Blount and Hardin Valley.

Essential Functions :

30% Maintain a caseload of students for advising purposes in General degree majors

20% Serve as a resource person for faculty and staff as needed; clarify student issues and work with students, other advisors, administrators, faculty, academic deans, Financial Aid, Admissions, Records and the site campus deans to reduce barriers to student success and completion for the identified student groups.

15% Hire and supervise peer advisors to work with the student groups involved in the relational advising model.

10% Develop reports and maintain data associated with the required outcomes for the relational advising model.

10% Assist with training and updates on resources for advising all students.

10% Serve on college wide committees and taskforces as requested by the Director.

5% Contribute to the overall mission of the advising office by interacting with the student and academic affairs offices. Other duties as assigned.

Job Requirements :

Advisors are required to complete at least 25 hours of initial training as well as 15 hours of supervised or observation work with a full time advisor. Three years of experience in advising usually provides the acquired skills to be performing at a optimum job level.

Part-time work experience is calculated at 50% of full-time experience.

Skills and Abilities :

Knowledge of college policy regarding academics, including learning support, testing and retesting, withdrawal processes, progression requirements, graduation and exception practices.

Knowledge of academic programs and requirements.

Proficiency in the use of electronic information systems.

Good public relations skills.

Good problem solving skills.

Good critical thinking skills.

Ability to work independently with minimal supervision to establish goals and objectives and set work priorities.

Ability to establish and maintain effective relationships.

Ability to maintain confidentiality.

Understanding of federal laws governing student privacy.

Ability to communicate effectively, orally and in writing, with students, faculty, and staff

Able to engage in the college's mission and values.

Physical Demands : Sitting; Long periods of computer work

Hazards : Regular contact with other people.

Full-time Employment Benefits :

Special Instructions to Applicants : To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards qualifying and / or compensation. Please note : attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note : to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity / expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at gtunderwood@pstcc.edu or 865-539-7354.

If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.

If you are interested in this position, click on the link to the left to apply.

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