Enterprise Account Manager (REMOTE OK)

Enterprise Account Manager

The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2025 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, Spain, India, and Argentina. Arkose Labs protects enterprises from cybercrime and abuse.

Role Overview

As an Enterprise Account Manager at Arkose Labs, you will drive revenue growth within our most strategic accounts. This role focuses on expanding relationships with Fortune 500 companies protecting themselves from sophisticated fraud and bot attacks. You'll navigate complex, technical sales cycles while partnering cross-functionally to deliver exceptional customer outcomes.

Key Responsibilities

Account Growth & Expansion

• Own and execute expansion strategy for assigned enterprise accounts ($500K+ ARR)
• Identify and close upsell, cross-sell, and multi-product opportunities
• Drive enterprise-wide platform adoption across business units and geographies
• Build and execute multi-year strategic account plans targeting 30%+ net revenue retention

Complex Deal Management

Executive Relationship Building

Preferred Qualifications

Why Arkose Labs?

At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, and more. We're not just a company; we're a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe. Why do top tech professionals choose Arkose Labs? Cutting-Edge Technology : Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients. Innovation and Excellence : We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment. Experienced Leadership : Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events. Ideal Size : We're structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas. Join us in shaping the future of technology. At Arkose Labs, you're not just an employee; you're part of a visionary team driving global change The most recognizable brands in the world select Arkose Labs, including Roblox, Microsoft, Adobe, Expedia, Snapchat, and Zilch. We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.

We value :

Benefits :

Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities. The anticipated total OTE is $230,000.00 to $250,000.00 Equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. The exact salary will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, and other qualifications as well as the candidate's location of residence. In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and management discretion.