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In-Room Dining Server

In-Room Dining Server

St JulienBoulder, CO, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Located in the heart of downtown Boulder’s natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.

St Julien Hotel & Spa is looking for In-Room Dining Servers who will be responsible for answering guest calls and managing every order to completion in accordance with the Hotel’s Forbes / Preferred Service Standards.

Essential Job Functions :

  • Understand the importance of, and adhere to, Four Star / Four Diamond and Preferred service standards.
  • Receive guest food / beverage orders and input order into computer Point of Sales system; confirm all orders for accuracy prior to closing the interaction.
  • Remain knowledgeable about all menu items and drink offerings; provide guests with information on specials as applicable.
  • Set up tray and cart for delivery, ensuring that each guest’s order is complete and accurate before delivery.
  • Deliver food and beverage orders in a prompt, friendly, and professional manner.
  • Ensure that the In-Room Dining workspace remains clear, organized, and stocked for service.
  • Proactively look for things to be accomplished during down time such as preparing for future orders, polishing silverware, folding napkins, etc.
  • Collect trays and carts after breakfast, lunch, and dinner services; frequently monitor all guest spaces and hallways so that rooms and corridors are free of tables / trays.
  • Arrange the set-up and delivery of amenities as requested.
  • Other duties as requested by supervisor.

Qualifications :

  • Minimum 3 years’ serving experience required. Previous fine dining / hospitality experience highly preferred, but not required.
  • Ideal candidate must be friendly and engaging, able to multitask effectively, and should possess excellent communication skills.
  • Valid TIPS certification required, or must be obtained within 45 days of hire.
  • Must be able to stand for several hours at a time and lift up to 10 lbs. on a regular basis.
  • Must have flexible availability and be able to work weekends and holidays.

    • Perks & Benefits :

  • Medical, dental, and vision insurance options
  • Paid time off (PTO)
  • Paid holidays (including associate's birthday)
  • Paid sick leave
  • Aflac supplemental insurance options
  • 401(k) with Company match
  • RTD EcoPass
  • 50% employee discount in Spa and restaurant
  • Discounted associate room rate
  • Requires Full Time employment status

    • Participation in, and eligibility for, certain perks / benefits is subject to applicable waiting periods and eligibility requirements

    PART TIME POSITION AVAILABLE

    APPLICATION DEADLINE : 10 / 01 / 2025

    As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.

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    Dining Server • Boulder, CO, US