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Cafe General Manager

Cafe General Manager

Local Eclectic Inc.Chicago, IL, United States
30+ days ago
Job type
  • Full-time
Job description

At The Local Eclectic Café , we’re reimagining the charm of the Parisian café through a globally inspired, playful lens. Located within Local Eclectic’s first-ever retail location, our café and wine bar is a celebration of bold flavors, refined simplicity, and genuine hospitality—from morning espresso to late-night apéro.

We’re seeking a Café General Manager to lead daily operations, shape an exceptional guest experience, and oversee both front and back of house teams in partnership with our Chef de Cuisine. This is a rare opportunity to bring a brand-new concept to life—one that blends creativity, connection, and community.

What You’ll Do

  • Hire, train, and manage the café’s full front-of-house team (baristas, servers, bartenders)
  • Partner with the Chef de Cuisine to ensure alignment and strong communication between FOH and BOH
  • Build a culture rooted in collaboration, creativity, inclusion, and accountability
  • Develop training programs, set service expectations, and foster team growth and retention

Guest Experience & Service Excellence

  • Lead the day-to-day guest experience—ensuring every visit feels warm, polished, and memorable
  • Maintain ambiance and service quality throughout the day (music, cleanliness, mood)
  • Handle guest feedback and resolve service issues with care and professionalism
  • Work the floor as needed to ensure smooth, high-touch service during peak times
  • Operations & Business Management

  • Own daily café operations, including scheduling, staffing, and inventory management
  • Monitor key performance metrics (sales, labor, customer satisfaction) and make data-driven decisions
  • Collaborate with store and HQ leadership on sales goals, events, and community engagement
  • Support café programming, events, and seasonal initiatives that reflect the brand’s vision
  • Source and manage vendors for FOH-related items—dining and drinkware, uniforms, specialty tools
  • Partner with Chef de Cuisine on sourcing needs that impact the guest-facing experience
  • Maintain high standards for FOH presentation and materials
  • Cross-Functional Collaboration

  • Work closely with our culinary consultant, Chef de Cuisine, and HQ team to bring our café vision to life
  • Support kitchen and café layout / design execution to ensure optimal flow and service efficiency
  • Assist in the launch and refinement of systems that align with Local Eclectic’s brand and values
  • What You Bring

  • Experience as an Assistant GM, General Manager, or Director in a food & beverage environment
  • Strong track record in front-of-house operations and team leadership
  • Passion for hospitality and crafting thoughtful, elevated guest experiences
  • Excellent communication, organizational, and problem-solving skills
  • Comfort working in ambiguity and building from the ground up
  • Experience with new openings and restaurant build-outs a plus
  • Familiarity with bar and light culinary operations preferred
  • Competitive medical, dental, and vision insurance plans
  • 401(k) with company match
  • Paid parental leave
  • Quarterly shopping credits for Local Eclectic product
  • Employee discounts across the brand
  • Learn more about the flagship store and café concept here .

    Local Eclectic is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local law.

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    General Manager Cafe • Chicago, IL, United States

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