Guest Service Agent - Embassy Suites by Hilton Atlanta Buckhead

Guest Service Agent

Embassy Suites by Hilton Atlanta Buckhead is searching for a full-time Guest Service Agent to join their team. This beautiful property has 326 suites and is in the Buckhead fashion district between Lenox Mall, Phipps Plaza, and The Shoppes at Buckhead - just blocks from a MARTA rail station!

The ideal candidate for this role will demonstrate a strong passion for providing exceptional service to guests, possess excellent teamwork skills, maintain open availability, have a minimum of 1 years experience as a Guest Service Agent, previous experience with Hilton and working knowledge of OnQ are required for this role.

Shift Pattern : Full open availability is required including weekdays, weekends, and holidays between the hours of 7am - 11 : 30pm.

Pay Rate : $15.75 per hour plus upsell incentives.

What are the benefits of working for Hilton? Hilton offers its eligible team members a comprehensive benefits package including :

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.