Talent.com
Customer Service Representative - Scheduling
Customer Service Representative - SchedulingTEKsystems • Fort Collins, CO, United States
Customer Service Representative - Scheduling

Customer Service Representative - Scheduling

TEKsystems • Fort Collins, CO, United States
14 hours ago
Job type
  • Full-time
Job description
  • About the Role
  • Join a centralized call center team, supporting 17 clinics across Colorado. In this role, you will handle inbound and outbound calls, schedule appointments, verify insurance participation, and provide a welcoming experience for patients. You'll also manage email inquiries during downtime and make outbound calls to respond to voicemails.
  • Key Responsibilities
  • Answer 80-100 inbound calls daily to schedule appointments and assist patients.
  • Verify insurance coverage and address non-urgent patient questions.
  • Partner with doctors to optimize scheduling and, over time, assist with triaging optical issues.
  • Respond to emails and voicemails promptly and professionally.
  • Maintain accurate documentation and follow established workflows.
  • Required Qualifications
  • High school diploma or GED.
  • Minimum 6 months of patient-facing healthcare experience (front desk or similar in a high call-volume setting).
  • At least 1 year of total call center experience (healthcare experience can count toward this)
  • Preferred Qualifications
  • Bilingual in Spanish
  • Work Environment
  • Modern, clean office with a collaborative team and strong leadership focused on development and coaching.
  • Business casual dress code
  • Job Type & Location
  • This is a Contract to Hire position based out of Fort Collins, CO.

    • Pay and Benefits
    • The pay range for this position is $18.00 - $19.00 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Fort Collins,CO.

    • Application Deadline
    • This position is anticipated to close on Dec 4, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Create a job alert for this search

    Customer Service Representative • Fort Collins, CO, United States

    Related jobs
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Timnath, Colorado
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Chronic Care Specialty Sales Representative - Highland Park, IL

    Chronic Care Specialty Sales Representative - Highland Park, IL

    Wyoming Staffing • Cheyenne, WY, US
    Full-time
    Chronic Care Specialty Sales Representative.As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the prim...Show more
    Last updated: 2 days ago • Promoted
    Overnight Member Services Representative

    Overnight Member Services Representative

    Crunch Fitness • Fort Collins, CO, US
    Full-time
    Member Services Representative.The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles a...Show more
    Last updated: 30+ days ago • Promoted
    Project Engineer

    Project Engineer

    Conti Federal • Fe Warren Afb, WY, United States
    Full-time
    This position does not require relocation, however, it may require rotational travel for a minimum of 3 weeks at a time, with one weekend home (typical). Conti Federal Services is a leading global c...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Project Manager

    Assistant Project Manager

    Conti Federal • Fe Warren Afb, WY, United States
    Full-time
    This position does not require relocation, however, it requires rotational travel for a minimum of 3 weeks at a time, with one weekend home (typical). Conti Federal Services is a leading global cons...Show more
    Last updated: 30+ days ago • Promoted
    Transportation Call Center Representative (FleetNet Marketplace Operations)

    Transportation Call Center Representative (FleetNet Marketplace Operations)

    Wyoming Staffing • Cheyenne, WY, US
    Full-time
    Are you ready to do meaningful work while experiencing great pay and benefits? We're looking for a detail-oriented Dispatcher I to join our team at Cox Automotive's FleetNet America.You'll play a c...Show more
    Last updated: 29 days ago • Promoted
    Member Service Representative or Senior - Ft. Collins, CO

    Member Service Representative or Senior - Ft. Collins, CO

    Ent Credit Union • Fort Collins, CO, US
    Full-time
    Member Service Representative Or Senior - Ft.Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our missi...Show more
    Last updated: 28 days ago • Promoted
    Quality Control Manager (QCM)

    Quality Control Manager (QCM)

    Conti Federal • Fe Warren Afb, WY, United States
    Full-time
    This position does not require relocation, however, it requires rotational travel for a minimum of 3 weeks at a time, with one weekend home (typical). Conti Federal Services is a leading global cons...Show more
    Last updated: 30+ days ago • Promoted
    Healthcare Call Center Representative

    Healthcare Call Center Representative

    TEKsystems • Fort Collins, CO, United States
    Full-time
    Call center environment - Centralized RCM and Scheduling calls for care centers across Colorado.Work from a queue to take inbound calls to respond and schedule appointments for all of 17 clinics.Wo...Show more
    Last updated: 14 hours ago • Promoted • New!
    NA Sales Representative, Applications, Retail

    NA Sales Representative, Applications, Retail

    Wyoming Staffing • Cheyenne, WY, US
    Full-time
    We're looking for an Industry Sales Executive to provide expertise in finance and budgeting solutions tied to Oracle's suite of products. Using your knowledge of ERP, HCM and CX, you'll work alongsi...Show more
    Last updated: 28 days ago • Promoted
    Customer Service Representative - Remote Work

    Customer Service Representative - Remote Work

    American Income Life Insurance Company • Fort Collins, CO, US
    Remote
    Full-time
    Quick Apply
    We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!. The Company is expanding in our territo...Show more
    Last updated: 30+ days ago
    Project Manager

    Project Manager

    Conti Federal • Fe Warren Afb, WY, United States
    Full-time
    This position does not require relocation, however, it may require rotational travel for a minimum of 3 weeks at a time, with one weekend home (typical). Conti Federal Services is a leading global c...Show more
    Last updated: 30+ days ago • Promoted
    Senior Customer Service Rep - Work from Home

    Senior Customer Service Rep - Work from Home

    USA Jobs • Cheyenne, WY, US
    Remote
    Full-time
    Senior Customer Service Representative.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transformin...Show more
    Last updated: 10 hours ago • Promoted • New!
    Entry Level Customer Service / Sales

    Entry Level Customer Service / Sales

    Global Elite • Fort Collins, Colorado, United States, 80521
    Full-time
    Entry Level Customer Service / Sales.Are you ready to redefine your career and enjoy the freedom of working from anywhere? Were on the lookout for individuals hungry for success, seeking a work envir...Show more
    Last updated: 5 days ago
    Work From Home - Part-Time Client Benefits Representative

    Work From Home - Part-Time Client Benefits Representative

    AO Garcia Agency • Greeley, Colorado, United States, 80631
    Remote
    Part-time
    What could an extra $1,000-$2,000 each month do for your household? For the first time in our company's 70+ year history, we are offering qualified candidates the chance to enter financial services...Show more
    Last updated: 5 days ago
    Customer Service Representative Co

    Customer Service Representative Co

    Pizza Hut • Greeley, CO, US
    Full-time +1
    Customer Service Representative Co.Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challen...Show more
    Last updated: 30+ days ago • Promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Eaton, CO, US
    Full-time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...Show more
    Last updated: 30+ days ago • Promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedEx • Severance, CO, US
    Full-time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show more
    Last updated: 1 day ago • Promoted