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ProSource is hiring : Audio Video & Integration Service Technician in Bluffton

ProSource is hiring : Audio Video & Integration Service Technician in Bluffton

MediabistroBluffton, SC, United States
2 days ago
Job type
  • Full-time
Job description

Overview

Audio Video & Integration Service Technician role at ProSource.

Projects are primarily in residential environment.

Highly experienced Service Technician wanted to join the CAV Integrated Home team. We are looking for a detail oriented, customer friendly AV and network systems trouble-shooter to join one of the elite AV companies of the south east.

This role as a part of CAV's service team will place you in a position to help new and existing clients get back on track with their home AV, network, and automation systems.

Responsibilities

  • On-site and remote access service of systems
  • Accurate notation / documentation of problems
  • Client relations
  • Maintaining Custom Audio Video's record of exemplary service

Qualifications

  • Extensive knowledge of AV and network systems
  • Strong interpersonal and customer service skills
  • Extensive experience installing and servicing most if not all kinds of low voltage systems
  • Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound / stereo system setup, and AV installation methods
  • Good driving record
  • Minimum 3+ years’ experience in the AV installation / service industry including remote and control system programming
  • Good ability to troubleshoot advanced low-voltage systems including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and client-side services such as streaming
  • Maintain professional appearance and calm demeanor in tough situations
  • Ability to lift and carry up to 50 pounds and experienced working with power tools
  • Experience with remote service systems such as Bluebolt, Ubiquity, OvrC a plus
  • Experience with Control4, Crestron, and URC a plus
  • Industry certification from CEDIA, Infocomm, ISF or similar a plus

    • Benefits

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance

    • The Person

    The key skills and qualities of an Audio Video Service Technician :

  • Strong technical, communication and computer skills; certifications from CEDIA and Infocomm are a welcome bonus, as well as lighting control and shade experience.
  • Previous experience as Audio / video Lead technician or A / V Home Automation technician.
  • Knowledge of LAN and wireless LAN (WIFI) configuration for Class A / small to medium / residential networks; and experience installing network hardware and terminating network cabling.
  • Basic skills of computer operation; universal remote programming; audio distribution; and video distribution knowledge
  • A high level of interpersonal ability – patience and customer service skills a must, as is the ability to form meaningful and fruitful relationships with both customers and employees
  • Ability to lift and carry up to 50 pounds and experienced working with power tools
  • A good driving record is necessary
  • Experience with remote service systems such as Bluebolt, Ubiquity, OvrC a plus
  • Experience with Control4, Crestron, and URC a plus
  • Industry certification from CEDIA, Infocomm, ISF or similar a plus

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Computers and Electronics Manufacturing

    • #J-18808-Ljbffr

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