Senior Director Product Management, In Person Experiences and Programming

Senior Director Product Management In Person Experiences and Programming

Product Management at Capital One is a booming vibrant craft that requires reimagining the status quo finding value creation opportunities and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale brand capabilities talent and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The Senior Director of Product of In-Person Experiences and Programming is a critical leadership role on the Channels Experience & Strategy Team partnering with our Capital One Café. Our Capital One Caf és offer everyday banking in-person support from Ambassadors and handcrafted beverages. This role is not a purely digital product role - you will have oversight of several digital products but will also be responsible for developing an integrated ecosystem that incorporates digital touchpoints alongside in-person Cafe events experiences and programming. Youll also be responsible for overseeing our signature Money & Life experience which includes a series of tools 1 : 1 mentoring and workshops designed to support financial well-being. Youll work closely with your peers in tech retail design and visual merchandising to develop both evergreen and seasonal touchpoints for our ambassadors and customers.

Capital One Product Framework

In this role youll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management :

Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications :

At least 9 years of experience working in Product Management

Currently has or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date :

A Bachelors Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science Computer Engineering Software Engineering Mechanical Engineering Information Systems or a related quantitative field)

A Masters Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science Computer Engineering Software Engineering Mechanical Engineering Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications :

Experience translating business strategy and analysis into consumer facing digital products

5 years experience working with both digital and physical experiences in retail hospitality or events

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean VA : $264300 - $301700 for Sr. Dir Product Management

New York NY : $288400 - $329100 for Sr. Dir Product Management

Richmond VA : $240300 - $274300 for Sr. Dir Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE including disability / vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process please send an email to

Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Required Experience :

Exec

Key Skills

Category Management,Athletics,Customer,ABAP,Hydraulics,ITI

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 240300 - 274300