SMB Account Director

SMB Account Director

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today's most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte's Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.

About the Role

As our SMB Account Director, you will be responsible for identifying, engaging, and closing new small-to-medium business (SMB) clients. This role requires someone who is proactive, resourceful, and comfortable navigating uncharted territory. You will be instrumental in developing creative sales strategies, refining outreach techniques, and building a scalable SMB acquisition process. You'll also collaborate closely with strategic partners like LHH to expand our reach and build sustainable growth engines across the SMB segment.

Key responsibilities include outbound innovation, new business development, partnership strategy, scalable growth, bulk enrollment, sales execution, relationship building, sales presentations & proposals, negotiation & closing, and pipeline management. We're looking for someone with 4+ years of sales experience, proficiency with sales tools, strong time management and organizational skills, proven success in B2B sales, strong communication, negotiation, and interpersonal skills, hands-on experience with multiple sales techniques, a data-driven mindset, an entrepreneurial spirit, and the ability to thrive in a fast-paced, evolving environment.

The anticipated annualized salary range for this position in the US market is $65,000 and $75,000. Salary will be determined based on experience, education, geographic location, and other factors. If hired as a regular full-time employee, this position will include a variable compensation plan which could be a bonus or a commission.

US benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans & reimbursement and retirement programs. Available paid leave may include paid time off, parental leave and holiday pay.