Ecommerce Specialist

Company Description

iVideo Technologies delivers customized audio, video, and broadcast solutions for businesses, schools, houses of worship, and government organizations. With over 50 years of expertise, we specialize in AV system design, video conferencing, digital signage, and broadcast system integration. Partnering with over 150 top brands like Crestron and Sony, we provide advanced, high-quality technology solutions. Based in Middleburg Heights, OH, we offer expert installation, support, and service to enhance communication and collaboration needs in Cleveland, Akron, Canton, Youngstown, and the surrounding areas.

Role Description

This is a full-time hybrid role for an E-Commerce Specialist located in Cleveland, OH, with some work-from-home capabilities. The E-Commerce Specialist will be responsible for building out an e-commerce site, developing online sales channels, analyzing market trends, enhancing customer experience, and implementing strategies to improve sales performance. The role also includes regular communication with vendors, resolving customer inquiries, and collaborating with other departments to align sales objectives with business goals.

Qualifications

• Strong E-Commerce and Sales skills
• Excellent Customer Service and Communication skills
• Analytical Skills to assess and interpret sales data
• Proficiency in using e-commerce platforms and tools
• Ability to work independently and collaboratively in a hybrid setting
• Experience in AV technology and digital signage is a plus
• Bachelor's degree in Business, Marketing, or a related field