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Data Entry Specialist

Data Entry Specialist

Ladgov CorporationBedford, MA, US
30+ days ago
Job type
  • Full-time
Job description

Front Desk / Data Entry Specialist

The Front Desk / Data Entry Specialist is responsible for providing professional reception and administrative support to the Military & Family Readiness Center. This role requires strong customer service skills, data entry proficiency, and the ability to manage multiple systems including AFFIRST and DoD TAP databases. The position plays a critical role in supporting transitioning service members and their families.

Location : Military & Family Readiness Center (M&FRC)

Schedule : Full-time, 40 hours / week MondayFriday, 8 : 00 AM 4 : 00 PM

Key Responsibilities

  • Serve as the first point of contact for all visitors and callers to the M&FRC.
  • Assess visitor needs and direct clients to appropriate staff or services.
  • Schedule clients for classes and workshops and send reminder emails.
  • Input and maintain data in AFFIRST and TAP systems per program requirements.
  • Ensure client sign-in procedures are followed and generate monthly client usage reports.

Required Qualifications

  • Minimum of 1 year of customer service experience in a professional setting.
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with data entry into web-based systems.
  • Familiarity with military culture, protocols, or support systems is preferred.
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    Data Entry Specialist • Bedford, MA, US

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