Job Description
Reliability Engineer II (Through end of 2026 / / Mounds View, MN) :
Top Skills :
- Risk Management
- Complaint Trending
- Good Documentation Practices
Primary Responsibilities :
Complaint trendingRisk document updatesSupporting Change ordersTarget Years of Experience : 3-4 years of failure analysis and complaint trending experience
Duties :
Develops, coordinates, and conducts technical reliability studies and evaluations of engineering design concepts and design of experiments (DOE) constructs.Recommends design or test methods and statistical process control procedures for achieving required levels of product reliability.Completes risk analysis studies of new design and processes.Compiles and analyzes performance reports and process control statistics; investigates and analyzes relevant variables potentially affecting product and processes.Ensures that corrective measures meet acceptable reliability standards.Analyzes preliminary plans and develops reliability engineering programs to achieve company, customer, and governmental agency reliability objectives.May develop mathematical models to identify units, batches or processes posing excessive failure risks.As necessary, proposes changes in design or formulation to improve system and / or process reliability.May determine units and / or batches requiring environmental testing and specifies minimum number of samples to obtain statistically valid data.Must Have
1+ years of experience in Complaint handling or customer service / technical support experienceExperience in handling complaint managementGood Technical writing skills – The candidate will write complaint summaries, investigation, and analysis summaries on the complaints.Good communication skillsNice To Have
3+ years of experience in the medical device industry, with a strong background in Non -Conforming Materials Reports (NCMR), CAPA, or product quality managementProven experience leading NCMR and CAPA processes, ideally within a medical device or regulated industryStrong project management skills, with the ability to manage multiple priorities and deadlinesChange control of Medical DevicesEquipment Commissioning / QualificationProcess ValidationComputer System Validation (CSV)Manufacturing, Packaging and Laboratory EquipmentTechnical experience (Trouble shooting) or any similar experience or backgroundQuality / Process Control / Assurance of Medical DevicesSolid understanding of FDA regulations (21 CFR Part 820), ISO 13485, EU MDR, and other relevant medical device regulations.Excellent problem-solving and analytical skills, with the ability to identify root causes and implement effective corrective actions.Outstanding communication and interpersonal skills, capable of effectively working with cross-functional teams and external stakeholders.Proficiency in Microsoft Office Suite and quality management systems (QMS). Strong technical writing capability. Experience in Process Validation.