Sr. Analyst I, Deal Desk - Internal Growth Opportunity

Job Description :

Collaborates with various departments to ensure the quotes, remixes and sales / customer requirements comply with prescribed pricing, discounts, and accounting guidelines.

Gathers deal requirements to assist sales with product offerings to best provide solutions for implementation to ensure customer success.

Creates, reviews sales-proposed quotes, evaluates pricing structures and approves quotes ensuring compliance with published sales and business policies.

Monitors contract approvals and assist sales team with order processes to advance quotes through the system in a timely manner.

Provides continual review of deal progression to ensure optimal deal cycle times and contract execution for standard and non-standard agreements.

Incorporates client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations; ensures collaboration with Professional Services and Finance leads on deal status / progression, forecast accuracy etc.

Serves as the liaison and escalation point for sales, customer adoption, customer success, and other deal related concerns.

Assists with creating a variety of standard and ad-hoc reports for analyses including but not limited to sales volume, sales trend, closing times, contract terms, etc.

• Partners with sales to serve as the SME in support of the sales quote process, contract policies and procedures, throughout the deal approval and system training processes.
• Creates quotes for add-on sales and verifies master agreements in Salesforce for rates and contractual discounts and pricing.
• Gathers deal requirements to assist sales with product offerings to best provide solutions for implementation to ensure customer success.
• Provides support to sales on product / service offerings; review proposals to ensure product offerings align with client needs and support.
• Ensures deals are structured and processed efficiently and aligned to internal policies and product offerings align with client needs and support to clients are accurately included in sales proposals / contracts such as additional licenses, implementation, training, etc. and verification of payment terms, revenue recognition impact.
• Researches and resolves sales process challenges, issues, or concerns through collaboration and consultation with colleagues and / or leadership.
• Provides a variety of reports for analyses including but not limited to sales volume, sales trend, closing times, contract terms, etc.
• Works with the legal department to verify contract and payment terms are accurate and work with finance and accounting to determine revenue recognition impact.
• Provides review of deal progression to ensure optimal deal cycle times and contract execution for standard and non-standard agreements.
• Monitors contract approvals and assist sales team with order processes to advance quotes through the system in a timely manner.
• Serves as the escalation point for sales, customer adoption, customer success, and other deal related concerns.

Education Required :

Experience Required :

Knowledge, Skills & Abilities :

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and / or assign tasks for the employee to perform, as the company may deem appropriate.

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.