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Job Posting Dispatcher

Job Posting Dispatcher

F.H. FurrAshburn, VA, US
30+ days ago
Job type
  • Full-time
Job description

Dispatcher Position

F.H. Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you will be responsible for coordinating schedules, prioritizing calls, and providing exceptional customer service.

Responsibilities :

  • Efficiently schedule and dispatch field technicians for service calls and projects
  • Prioritize service requests based on urgency and location
  • Communicate effectively with customers to confirm appointments and provide updates
  • Coordinate with the team to allocate resources for emergency calls
  • Monitor field technicians' progress and adjust schedules as needed
  • Maintain accurate records of service calls and technician activities

Qualifications :

  • Proven experience in a dispatching or scheduling role
  • Strong organizational and multitasking skills
  • Excellent communication and customer service abilities
  • Familiarity with scheduling software or dispatching systems (experience with ServiceTitan is a plus)
  • Ability to work in a fast-paced, deadline-driven environment
  • Detail-oriented and able to accurately record and relay information
  • Available Schedules :

  • Thursday - Sunday, 7am-6pm
  • Friday - Monday, 7am-6pm
  • Saturday - Tuesday, 7am-6pm
  • Benefits :

  • Company-paid Medical, Dental, and Vision Insurance
  • 401(K) Plan
  • Company-paid Long-Term Disability and Life Insurance policies
  • Short-term disability and voluntary life insurance options
  • Generous PTO and Holiday Plan
  • Opportunities for professional development and advancement
  • Posted Min Pay Rate :

    USD $20.00 / Hr.

    Posted Max Pay Rate :

    USD $23.00 / Hr.

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    Job Posting Dispatcher • Ashburn, VA, US