Assistant Retail Store Manager

Job Description

Job Description

Assistant Team Leader Coach

MISSION CONTRIBUTION :

To ensure the efficient and cost-effective operation and stewardship of the Goodwill Good Neighbor Center (GGC) to maximize profitability and increase training opportunities.

SUMMARY :

Under the supervision of the TLC GGC, the ATLc is responsible for all aspects of operating a GGC.

ESSENTIAL FUNCTIONS :

• Ensures and provides open and honest communication that encourages that all team members do not place themselves, donors or customers in harm’s way.
• Communicates and supports Goodwill’s drug-free workplace, strives for and maintains a positive work environment following Goodwill’s Core Values and Guiding Principles.
• Understands represents Goodwill’s zero tolerance for harassment, substance abuse, workplace violence, failure to report medical incidents (work or non-work related), and theft or other related offenses.
• Ensures 100% world-class customer service.
• Under the supervision of the GGC TLC, the ATL assists with the hiring, training, develops, supervises, and evaluates team members within the framework of Goodwill policies and procedures and job descriptions.
• Operates the GGC within budgeted expense to revenue ratios and donor value.
• Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the GGC in accordance with Goodwill policies and procedures.
• Under the supervision of the GGC TLC, the ATL schedules / maintains labor and payroll in accordance with established policies and procedures.
• Responsible for image, maintenance, loss prevention, safety, and security of the GGC in accordance with established policies and procedures.
• Under supervision of GGC TLC, ATL is responsible for ordering and maintaining supplies and all other Goodwill property in a secure manner in accordance with established budget and practices.
• Under the supervision of the GGC TLC, the ATL is responsible for :

Cash handling

MINIMUM QUALIFICATIONS :

PHYSICAL REQUIREMENTS :

SPECIAL REQUIREMENTS :

CRITICAL PERFORMANCE FACTORS (CPFS)

30% and higher than previous year)