Retail Key Holder, Los Altos, #1019

Retail Key Holder, Los Altos, #1019

BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.

Responsibilities :

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
• Arrive early to open the store and leave late to close the store
• Will assist the store in periods of high volume and provide support for new employees
• Knowledge of in-house products to provide customers with recommendations
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
• Operating scanners, cash registers, and other electronics
• Follow proper age verification policies
• Ensuring all prices and quantities are accurate and providing a customer receipt
• Processing refunds and exchanges
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
• Train new employees on store procedures, product knowledge, and customer service standards

Qualifications :

Pay :