QC / QA Manager

Job Profile Summary The Quality Control (QC) and Quality Assurance (QA) Manager assists the QC QA Director with all aspects of quality management to ensure products and processes meet regulatory requirements, industry standards, and customer expectations. This role focuses on managing the QA / QC teams, provides plant technical support and driving continuous improvement in the quality team. Office will be based in Indianapolis, IN.

Job Description :

The Quality Control (QC) and Quality Assurance (QA) Manager assists the QC QA Director with all aspects of quality management to ensure products and processes meet regulatory requirements, industry standards, and customer expectations. This role focuses on managing the QA / QC teams, provides plant technical support and driving continuous improvement in the quality team. Office will be based in Indianapolis, IN.

• Assist in development and implementation of the QA policies, procedures and systems
• Ensure compliance with applicable regulatory standards (e.g., ISO, FDA, GMP, or other relevant certifications)
• Oversee quality audits and certifications to maintain compliance with industry and customer requirements
• Monitor Key Performance Indicators (KPIs) to measure quality performance
• Supervise QC operations, including testing, inspections, and documentation
• Ensure that raw materials, in-process products, and final products meet established quality specifications
• Assist in the development of quality control methods, equipment, and standard operating procedures (SOPs)
• Investigate and resolve quality issues, including non-conformance reports (NCRs) and corrective action plans (CAPAs)
• Drive initiatives to improve quality processes, reduce defects, and enhance product reliability
• Collaborate with cross-functional teams (e.g., operations, R&D, and supply chain) to identify and implement process improvements
• Stay updated on industry trends and technologies to maintain competitive quality standards
• Mentor the QA / QC teams, fostering a culture of accountability and excellence
• Provide training and resources to ensure team members are skilled in quality practices and tools
• Conduct root cause analyses to address quality issues and implement preventive measures
• Develop risk management strategies to mitigate quality-related issues
• Participate in quality-related matters during customer and regulatory audits
• Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company's core values, competencies, and skills.

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