Customer Care Coordinator

A company is looking for an AWC Customer Care Coordinator.

Key Responsibilities

Service assigned customer accounts, maintain customer files, and process orders

Initiate and conduct follow-up calls with patients to manage supply needs

Review and ensure accuracy of patient paperwork and monitor supply usage

Required Qualifications

Associates degree in a related field or equivalent combination of education and experience

Previous work experience with Negative Pressure Wound Therapy preferred

Ability to perform essential duties satisfactorily

Knowledge of Medicare DME Guidelines is a plus