Salary : $14.65 Hourly
Location : Germantown Community Library
Job Type : Part-Time
Job Number : 202500023
Department : Library
Opening Date : 11 / 04 / 2025
Closing Date : 11 / 17 / 2025 8 : 00 AM Central
Max Number of Applicants : 30
Summary of Job
The Germantown Community Library is seeking an energetic, creative, and engaging part-time employee to join our Youth Services Team. This is a 25.5 hours per week position. The schedule is : Monday and Tuesday 2 : 30-8 : 15, Wednesday 8 : 45-5 : 00, Friday 1 : 30-5 : 15, and rotating Saturdays 8 : 45-4 : 15.
The Youth Services Specialist performs program planning and implementation, customer service at service desks, and collection management with a focus on materials for ages 0-18. The position assists other teams and performs special tasks as requested by the Youth Services Manager, Assistant Director, or Library Director.
Essential Duties & Responsibilities
- Plan and implement educational and recreational programs for all ages that encourage lifelong learning and general library use with a focus on ages 0-18 and families. Programs may be located inside or outside of the library.
- Market and promote programs and services through all media formats, including print, digital, video, and social media.
- Partner with other agencies and special interest groups to implement and promote library programs and outreach services to the community.
- Assist all patrons in the selection and access of information and materials, in-person and on the phone.
- Assist all patrons with the use of library technology and library applications used on library computers, personally owned mobile devices, and e-readers, both in-person and on the phone.
- Assist patrons with library material or service concerns, thoughtfully listen with an attempt to resolve the concern and redirect to co-workers or management when appropriate.
- Select, manage, and withdraw materials within assigned collections with a focus on material for ages 0-18.
- Provide backup for other service desk coverage, programming, and events.
- Provide a positive environment for all patrons using the library and accessing library materials.
- Provide a positive reflection of the library when participating in programming and events on behalf of the library.
Typical Qualifications
High school diploma or equivalent required.Experience in libraries, education, museums, customer service preferred.Requires at least 1-2 evenings per week, 1-2 Saturdays per month, and flexibility to meet the needs of the library.Knowledge, Skills, and Abilities
Must be able to communicate effectively in English, both verbal and written.Must be punctual, dependable, and follow a regular set schedule with flexibility to meet the needs of the library.Must have knowledge of computer usage including, internet browsers, Microsoft Office (or equivalent), e-mail, social media, and Canva software.Must pay attention to detail and accuracy.Must be able to follow written and oral instructions.Must be able to work independently within a collaborative environment and be a positive team player.Must maintain confidentiality of patron information.Must have good interpersonal skills and ability to maintain cooperative and courteous working relationships with patrons, library staff, supervisors, and individuals in related organizations in a positive manner.Must have excellent organizational skills.Ability to engage in a warm and friendly manner with people of all ages, abilities, and backgrounds and is dedicated to providing exemplary service.Ability to multi-task in a customer service environment.Ability to work efficiently under pressure, manage stressful situations, and redirect conflicts to management when appropriate.Ability to prioritize and complete tasks in order to meet deadlines with minimal supervision and assistance.Ability to perform cashier (cash and credit card) and customer service duties accurately in a timely manner.Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for periods of 1-2 hours, sit, walk, crouch, bend, twist, and reach. Climbing stairs and step stools are occasionally necessary.Use of hands to feel, handle, finger, or operate objects, tools, or controls such as typing, writing, filing, shelving, processing, or picking up materials and ability to reach with hands and arms.Ability to speak and hear within normal limits in order to answer and provide information both over the telephone and in person.Far vision at 20 feet or further, near vision at 20 inches or less, and prolonged use of a computer monitor.Ability to frequently lift or move up to 50 pounds; and push or pull objects weighing up to 200 pounds on wheels.Equal Employment Opportunity & ADA Statement
The Village of Germantown is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws.
In accordance with the Americans with Disabilities Act (ADA) and the Wisconsin Fair Employment Act (WFEA), Village of Germantown does not discriminate against qualified individuals with disabilities and will provide reasonable accommodations to applicants and employees as needed.
Employment decisions are made without regard to race, color, national origin, ancestry, sex, pregnancy, gender identity, sexual orientation, religion, creed, age, disability, genetic information, marital status, arrest or conviction record, military or veteran status, or any other protected characteristic.
Applicants requiring accommodation during the hiring process may contact Gosia Wormsbacher, the Village's assigned ADA Coordinator at 262-250-4750 or by emailing
Life Insurance
Employer-paid basic premium. A value equal to 100% of the employee's annual salary rounded to the highest $1,000 with employee option to purchase up to two additional increments for a total of 3 times the employee's annual salary.
Employee Assistance Program
Retirement
Wisconsin Retirement System participation with employees share 6.5% gross wages. Optional participation in a 457 deferred compensation plan.
Holidays
11 paid holidays / year pro-rated
Sick Days
12 days / year pro-rated
Bereavement Leave
3 days paid time off pro-rated
Vacation
10 pro-rated days based on hours worked.