Supervisory CBP Officer (Port Director)

Job Opportunity With U.S. Customs And Border Protection

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Atlanta Field Office, Area Port of Charlotte, Port of Winston-Salem, NC, located in Greensboro, North Carolina. Responsibilities Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering / exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security. This position starts at a salary of $105,383.00 (GS-13, Step 1) to $137,000.00 (GS-13, Step 10).

Interpreting the laws and regulations of a broad range of Federal, state, and local agencies, relating to the admissibility of people, cargo, conveyances; international mail compliance; and the arrival and departure of vessels and aircraft. Advising and assisting the public and trade community on CBP policies and procedures, including immigration and document requirements, import / export changes / restrictions, overages / shortages, weight discrepancies, misdirected shipments, or possible seizures of merchandise. Provides informative outreach programs to local community and trade associations. Directing work activities such as : prearrival risk assessments, primary inspections, secondary inspections (including dispositions for enforcement and compliance), investigations, and intelligence collection and analysis in both the inbound and outbound operational environments. Providing technical advice on the admissibility of travelers; import / export of cargo / merchandise and articles accompanying persons; international mail compliance; arrival / departure of vessels, aircraft, and vehicles involved in international trade; and / or anti-smuggling and terrorist activities, including apprehension and detention of those suspected of violating such laws and regulations.

If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position : Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section.

If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position : Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service. For further information on the Secondary CBPO SRC, please see the Qualifications section.

Requirements

Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12 / 31 / 1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation and / or polygraph CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures You must have taken the required CBP Officer Promotional Assessment component and have a passing Total Score Firearm Requirement- This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration : 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child. Motor Vehicle Operation : You must possess the Ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Financial Disclosure is required. Bargaining Unit : This position is not covered under the bargaining unit.

Qualifications

NOTE : Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience : You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as : Managing or directing inspection and enforcement operations at a U.S. port of entry (air, land, or sea), including primary / secondary processing, investigations, or intelligence functions. Interpreting and applying complex Federal laws and regulations affecting admissibility of travelers, cargo, and conveyances, and taking / approving enforcement actions (e.g., seizures, fines, removals). Leading and supervising law-enforcement personnel (e.g., assigning work, evaluating performance, resolving conduct or union issues, providing training). Coordinating with multiple agencies, carriers, or stakeholders to address operational issues, security incidents, or trade / travel facilitation. Managing program resources (e.g., overtime, facilities, fleet, or construction projects) and ensuring compliance with internal controls to prevent fraud, waste, or misuse. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Secondary CBPO Special Retirement Coverage : This is a secondary position subject to mandatory retirement under the special retirement provisions for Customs and Border Protection Officers (5 CFR 842.1003; 5 USC 8425(b), 5 USC 8335(b); and 5 USC 8412(d). Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions : moved directly from a primary position to a secondary position without a break in service; complete 3 years of service in a primary position; and, if applicable, have been continuously employed in a secondary position or positions since moving from a rigorous position without a break in service exceeding 3 days. For more information on required years of service and retirement age, click on this link If you have questions regarding your retirement coverage provisions, please contact the CBP Retirement Operations Center at (202) 863-6180. The customs and border protection officer mandatory separation provisions of 5 USC 8425 do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008.

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11 / 20 / 2025 The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation : U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and / or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link : Applicant Resources | CBP Careers Polygraph Examination : The Supervisory CBP Officer (Port Director) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and