Patient Registration

Job Description

Job Description

We are looking for a dedicated Patient Registration Specialist to join our team in Warren, Michigan. This is a long-term contract position with 2nd shifts, 3pm- 11 : 30 pm, offering an opportunity to work in a dynamic healthcare environment. The role involves engaging directly with patients, ensuring accurate registration processes, and supporting the emergency department during nights, weekends, and holidays.

Responsibilities :

• Accurately register patients in the emergency department, as well as inpatient and outpatient settings.
• Provide assistance to patients with technology and registration processes.
• Maintain a high level of customer service while addressing patient inquiries and concerns.
• Verify medical insurance information and ensure proper documentation.
• Collaborate with department staff to support various administrative tasks as needed.
• Adhere to healthcare protocols, including COVID-19 vaccination and flu shot requirements.
• Ensure data entry accuracy and maintain reliable patient records.
• Participate in rotating weekend and holiday shifts to meet departmental needs.
• Minimum of 1 year of experience in a similar role; healthcare experience is preferred.
• Strong customer service skills with a focus on patient care.
• Exceptional reliability and the ability to work 2nd shift.
• Proficiency in accurate data entry and record-keeping.
• Initiative and the ability to work independently within a team setting.
• COVID-19 vaccination, flu shot, and occupational health screening are mandatory.
• Familiarity with patient registration systems and medical insurance verification processes.
• Availability to work rotating weekends and holidays.