OFFICE AUTOMATION SPECIALIST II - 73004724

Office Automation Specialist II - 73004724

The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

Job Summary :

The incumbent will be responsible for monitoring overnight and / or weekend runs of critical batch jobs using automated job scheduling software (OpCon). Additional responsibilities include reviewing and updating variants for special production requests and form-printing tasks. The role also performs quality assurance on printed forms, supports planned outages and disaster recovery activities as needed, and collaborates with customers to troubleshoot issues, monitor performance, and coordinate modifications to OpCon-scheduled jobs.

Candidates must be able to follow detailed instructions, demonstrate strong attention to detail, and work independently with minimal supervision.

Minimum Requirements :

• Currently employed with the Florida Department of Revenue.
• Two years of customer service experience.
• At least one year of batch monitoring experience.

Special Notes :

Salary : $34,760.04 - $40,374.00 / annually

Benefits :

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

Additional Information You Need to Know :

Contact Information : Regenia Walker, (850) 717-7346, Regenia.Walker@floridarevenue.com.

Screening Disclaimer : Your responses to qualifying questions must be verifiable by skills and / or experiences you stated on your candidate profile and / or resume.

Candidate Pool : Future vacancies may be filled from this advertisement for a period of up to six months.

Criminal Background Checks : You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

Reminder : Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http : / / www.sss.gov.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Veterans' Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.