Inside Sales Contractors Telecom / Electrical

Job Description

Job Description

Salary : $25-$28

Our Company :

General Pacific, Inc, is one of the leading wholesale stocking distributors in the Northwest region of the U.S since 1965. Our company is a utility distribution provider serving the electric, water, telephone, and communication utility markets. We have been in business for over 50 years and have built a long-lasting relationship with our customers by providing them with quality products and value-added services. Our overall primary goal is the complete satisfaction of our utility customers. Our company strives to maintain adverse and well-educated staff to serve our customers needs.

We are seeking to hire a candidate who can fulfill the Inside Sales Contractors (Fairview) positions in our growing company that offers benefits with opportunities to advance and learn alongside accomplished business leaders.

Primary Duties :

• Promotes and maintains corporate image through consistent and quality service and establishes and maintains positive working relationships with customers, vendors, and co-workers.
• Analyzes customer business opportunities and proactively recommends items needed by customers to increase customer satisfaction and improve transaction profitability.
• Generates new and repeat sales by providing customers with technical data on materials and products as needed and information on alternative materials and products when available.
• Recommends alternative products based on cost, availability, or specifications.
• Determines customer requirements and expectations to recommend specific products and solutions.
• Increases sales and average order size using cross-selling, up-selling, and add-on sales.
• Educates customers about terminology, features, and benefits of products to improve product-related sales and customer satisfaction.
• Contact manufacturers and representatives for pricing and availability as needed.
• Quotes prices and credit terms following standard procedures and prepares sales contracts for orders obtained.
• Requests, reviews, and signs bid and performance bonds when required.
• Accurately processes customer transactions.
• Order and monitor contract materials as required by the customer.
• Obtains freight rates when quoting freight-sensitive materials.
• Obtains accurate information from vendors relating to the shipment and expected delivery dates.
• Estimates dates of delivery to customers based on stock and delivery schedule provided by manufacturers.
• Monitors scheduled shipment dates to ensure timely delivery and confers with the Operations Manager, Director of Purchasing, Expediter, and vendors to expedite as needed.
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints.
• Communicates to the Director of Purchasing any unexpected increases or decreases in demand for products.
• Fills requests for catalogs, information, or samples as needed.
• Liaises with Expediter to ensure return authorizations on time based on local stocking or manufacturers return policy and transmits to customer.
• Remains current on consumer preferences by attending sales meetings and vendor training and reading trade journals.
• Maintains databases of customer and vendor contacts, updating as necessary.
• Other duties are assigned as needed.

Qualifications :

Benefits Include :

For consideration, please apply to Division Manager Josh McIntosh (jmcintosh@generalpacific.com). Please provide a resume and cover letter during the application process.

We are an Equal Employment Opportunity (EEO) employer. For more information about us, please generalpacific.com