Maintenance Technician

Job Description

Job Description

Best Western Plus Beckley, WVFull Job Description

The maintenance technician is responsible for providing an attractive, clean, safe and well-maintained property, using a systematic approach that maximized guest satisfaction and remaining within budget.

Duties and Responsibilities

• Maintain and repair interior and exterior of the building, guest rooms, meeting rooms, laundry, lighting, HVAC, ventilation, water treatment systems and swimming pool.
• Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely.
• Communicate and enforce all hotel policies and procedures.
• Inform management of hazardous situations, emergencies or security threats.
• Maintain a clean and organized maintenance shop and for the security of hotel inventory.
• Assist all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
• Understand and respond to customers’ needs and ensure a high level of guest satisfaction.
• Perform preventative maintenance of all mechanical / electrical, HVAC, refrigeration, and plumbing systems.
• Maintain cleanliness of hotel grounds.
• Assist with hotel security to minimize risk of theft, crime and other hazards.

Required Skills and Experience